Customer Service Officer - Immediate Start

We are looking for an enthusiastic

• Customer Care Consultant
• to join our customer service team based in
• Canning Vale WA,
• to provide an exceptional level of service to our growing customer base.
• Your key responsibilities include, but not limited to
• Inform customers of new product range and services where applicable
• Understanding customer's sales history and proactively identifying requirements
• Ensure customer requests are actioned in a timely manner within allocated timeframes
• Take ownership in continuing and cultivating all customer interactions
• To be successful, you will have
• Industry knowledge or experience in a high-volume call centre environment preferred but not essential
• Outstanding customer service skills and the ability to work unsupervised in a small team
• Clear verbal and written communication skills are necessary
• Applicants with an advanced understanding of Microsoft or Cloud based CRM programs
• Forward thinker who can think outside the box
• Job Type
• Casual
• Salary
• 30.00 - $35.00 per hour

Schedule :

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute / relocate :

• Canning Vale WA : Reliably commute or planning to relocate before starting work (required)

Application Question(s) :

• Do you Identify of Aboriginal or Torres Strait Islander descent
• are you Covid Vaccinated
• Experience
• Inbound call centre : 1 year (preferred)
• Customer service : 1 year (preferred)
• Administration : 1 year (preferred)

Licence / Certification :

• drivers licence (preferred)