Retail manager

Star Discount Chemist in Maleny is seeking a dynamic and experienced Retail Manager to lead our team. This role is pivotal in ensuring exceptional customer service, managing store operations, and driving sales growth in a challenging but rewarding location.

Key Responsibilities :

• Store Operations : Oversee daily operations of the store, including opening and closing procedures, inventory management, stock replenishment, and maintenance of store standards.
• Team Leadership : Recruit, train, schedule, and supervise staff to ensure they meet performance standards and provide excellent customer service. Foster a positive work environment that promotes teamwork and staff development.
• Customer Service : Act as the face of the store, ensuring all customer interactions are handled with professionalism and care. Resolve customer complaints effectively to maintain high levels of customer satisfaction.
• Sales and Merchandising : Drive sales through effective merchandising strategies, promotional activities, and by staying updated with market trends. Implement and monitor sales goals.
• Financial Management : Manage store budget, control costs, and work towards achieving financial targets. Handle cash management, banking, and daily sales reporting.
• Compliance : Ensure compliance with all health, safety, legal, and company regulations. Maintain pharmacy standards if applicable, including managing pharmacist schedules and ensuring prescription services run smoothly.
• Local Engagement : Build relationships within the Maleny community to enhance store reputation and customer base.

Qualifications :

Education :

Compensation :

Working Conditions :

How to Apply :

Please send your resume and a cover letter explaining your interest in this role to liesel@gracewellgroup.com.au. We look forward to discussing how you can contribute to our team at Star Discount Chemist.

Star Discount Chemist is an equal opportunity employer committed to diversity in the workplace.

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