Management Consultant

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This position will partner with and manage key stakeholder relationships for Talent Development (TD). It will act as primary contact for a key stakeholder or customer group (e.g. Service Lines, Area and Region Talent teams) and will ensure Talent Development is connected and responsive to key customers, has strong understanding of their needs or issues and provides advice and solutions to achieve required outcomes. The role will ensure strong connections globally between Executive and Region Talent teams (e.g. via networks) to enable the TD function to communicate global function strategy, standards and processes, to facilitate knowledge sharing across Regions and resolve issues and for liaising with stakeholder groups to support delivery of change.

• Essential Functions of the Job
• Develop strong relationships with key internal customer groups / stakeholders, including : Global Service Line Talent teams, Area Talent Leaders and Region Talent teams (as allocated by Global Talent Function Leader)
• Partner with key stakeholder groups to capture and assess issues / opportunities to be addressed by the Talent Development and ensure these are effectively communicated to function colleagues, involving specialist colleagues where required
• As required, represent Talent Development with key stakeholders and at key leadership forums (e.g. AOE, ATEC)
• Build strong connections and relationships with Region Talent teams in an Area. Ensure strong connections via robust networks between the Talent Executive function and Regions Talent teams to support effective communication and knowledge sharing
• Input to the development of Talent Development strategy, service standards and design to ensure services and solutions are meeting needs of the allocated customer group. Ensure TD strategy, roadmap and key change initiatives are communicated to key stakeholders
• Build strong knowledge of 'on the ground' service delivery challenges / opportunities and share with colleagues.
• Work with account stakeholders to support / optimise service delivery locally and to resolve performance challenges and / or share best practices. Facilitate access to Talent function specialists as needed to resolve issues and provide insights
• Manage challenging conversations with account stakeholders and coach Global COI colleagues in communicating to specific groups / networks proposed new (or changes to existing) services, frameworks, toolkits or technology
• Where required, act as an SMR on talent projects / initiatives to ensure the effective design of new or improved solutions. Work closely with members of the project team to optimise solutions and performance outcomes
• Enable effective change implementation planning with key stakeholders (e.g. ATLs / RTLs) and to prepare for change
• Analytical / Decision Making Responsibilities
• Leverage business insights to provide input to the development of Talent function strategy, roadmap and service design
• Build and maintain effective relationships with agreed 'account' stakeholders, creating pro-active networks and enabling seamless communication between Talent Executive team and Region talent teams, and others in the Talent ecosystem
• Analyze and assess performance challenges with client accounts and work to resolve these with Talent colleagues
• Review and clarify customer account requirements and priorities and ensure these are addressed by function services, policies and tools
• Facilitate account stakeholder input to development of business cases as required
• Assess where most impactful business benefits may be gained by focusing on specific aspects of COI strategy and roadmap, facilitate discussions between account stakeholders and COI leaders
• Collate performance metrics relating to COI services from across account and provide progress reports for the COI leadership team and account stakeholders
• Knowledge and Skills Requirements
• Extensive relationship management skills - ability to influence a wide range of seniority across multiple geographies / business units
• Strong ability to build and nurture effective virtual networks across diverse and dispersed geographies
• Strong business acumen - ability to focus on priorities of greatest value and interpret those for COI colleagues
• Broad knowledge of COI strategies, trends, leading practices, services and solutions
• Proactive consulting skills that drive business impact; able to interpret business requirements and, where prioritized,facilitate the co-creation of relevant & pragmatic approaches
• Strong teaming skills; collaborate effectively across talent ecosystem and wider