Disputes Resolution Specialist

Dispute Resolution Specialist - Join a High-Impact Team!

Are you a problem solver with a sharp eye for detail and a knack for handling complex disputes? Do you thrive in a fast-paced environment where your analytical skills and decision-making abilities can make a real impact? If so, we want you on our team!

The Perks :

• 12-Month Temp Assignment, Monday to Friday. 8 : 30 am -  5 pm
• Competitive pay of $39.20ph + Super
• Central Melbourne CBD Offices

Why Join Us?

What You’ll Do :

Review claims and policies to ensure the correct steps were taken.

Identify and correct errors in claim assessments.

Draft formal decision letters to policyholders.

Manage a portfolio of dispute cases and resolve complaints.

Negotiate and communicate resolutions with stakeholders.

Stay on top of deadlines in a regulatory-driven environment.

What We’re Looking For :

Experience in General Insurance Dispute Resolution  or similar fields (3 years in claims, banking, or debt collection).

Strong analytical skills and attention to detail.

Excellent written communication for decision letters.

Confidence in handling difficult conversations .

Ability to manage workload independently and meet deadlines.

A legal background is a plus!

Technical Must-Haves :

Proficiency in Microsoft Office.

Experience with claims and complaint recording systems.

Strong general computer literacy.

Ready to take your dispute resolution skills to the next level? Apply today! 🚀

Reference number : 12461

Profession : InsuranceClaims,

Assessment,

Customer Service - Call Centre,

Collections,

Credit

Company : MAYDAY Recruitment

Date posted : 10th Jun, 2025