Sales Support Coordinator - Orders

4 weeks ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.The primary focus of this role is to provide sales operational expertise to support our partners and sales teams with accurate and timely response times to order related enquiries.The team take pride in being very responsive and maintaining a quick turn-around time getting back to our reseller's enquiries.IT or scripting experience is preferred so you can aid in our process improvements and automation projects.Job Responsibilities IncludeProvide operational support working closely with Channel Account Managers processing orders within defined SLA's.Qualify and manage inbound enquiries via phone or emailProviding support, analysing room for efficiencies in relation to system process improvements and automationsEnsure Wavelink Partners are kept up to date with latest ETA information where possibleUpdate Netsuite (CRM system) and Zoho (ticketing system) with all forms of communicationAttend and participate in all sales meetings (e.g.

weekly, monthly)Produce reports upon requestWavelink is highly customer focused, and this role is imperative to ensuring customer requirements are fulfilled to grow our business.

This role provides the opportunity to be part of a team in a dynamic company where you can develop and grow.This role is based in our Hawthorn Office , the environment is vibrant with many social events throughout the year.RequirementsCompetencies required for the job : IT or scripting background / experience preferredSuite Scripts preferred, or Java ScriptsHistory in process improvement through scripting preferredTime and task managementWork under pressureSuperior communication skills (verbal and written)High levels of energy, drive and enthusiasmHighly organized with a high attention to detail and multi-tasking skillsTeam player with a "can-do" attitudeAbility to learn and retain product information about Wavelink productsExperience with excelPrevious customer service experience is preferredBenefitsWe are a forward- thinking technology company that sells a bespoke portfolio of technology solutions, some of Wavelink's offerings include; cyber-security software, networking, Wi-Fi and healthcare mobility solutions.

The solutions are leading products in the industry that help to increase productivity and effectiveness in organisations.Wavelink has experienced exponential growth in the business as we continue to see an increased uptake and investment from organisations in their technology stack.

Whilst each product has been strategically selected to have optimal market penetration, they are also selected to be complementary to one another.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionSales and Business DevelopmentIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at Wavelink by 2xGet notified about new Sales Support Coordinator jobs in Hawthorn, Victoria, Australia.Melbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 3 days agoThomastown, Victoria, Australia 2 days agoNotting Hill, Victoria, Australia A$55,000.00-A$60,000.00 4 days agoSouth Yarra, Victoria, Australia 3 months agoMelbourne, Victoria, Australia 1 week agoVermont South, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoPort Melbourne, Victoria, Australia 1 day agoDoncaster, Victoria, Australia 2 weeks agoKeysborough, Victoria, Australia 1 week agoSouthbank, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 month agoDandenong, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 2 days agoDandenong, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 3 months agoTicketing and Operations Services AssistantMelbourne, Victoria, Australia 4 days agoCaulfield South, Victoria, Australia 4 days agoAdministration Officer - Familial Cancer CentreParkville, Victoria, Australia 4 days agoClient Services Administrator Port MelbournePort Melbourne, Victoria, Australia 2 weeks agoDocklands, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 4 days agoExecutive and Administration CoordinatorMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 3 months agoMelbourne, Victoria, Australia 4 months agoMelbourne, Victoria, Australia 2 months agoMelbourne, Victoria, Australia 3 days agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia A$55,000.00-A$65,000.00 3 days agoMelbourne, Victoria, Australia 3 days agoWe're unlocking community knowledge in a new way.

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