Senior Service Planner

Eligibility

Open to Everyone

• Make a genuine impact on the lives of Lifetime Support Scheme participants.
• Flexible hybrid working environment that provides a great work-life balance.
• Full-time, Ongoing and Fixed-term Opportunities. Requests for Part-time will be considered.

Let's get straight to the

As the core function of our business, in this role you will use your significant experience to deliver high quality coordinated, efficient and evidence-based case management services to the participants of the Lifetime Support Scheme (LSS). To do this you will assess, coordinate, review and monitor treatment, care and support for participants, including those with complex and serious injuries, that may include brain and spinal cord injuries, amputations, burns and blindness. You will also implement and manage the treatment, care and support services participants receive and the manage the related administration.

Utilising a person-centred approach, you will work closely with LSS participants to develop comprehensive, high quality and holistic plans, which respond to and support their unique and changing needs throughout the different phases of their recovery journey.

To hear from some of the LSS participants please see the LSS Participants Stories and Videos.

You will also be responsible for providing coaching and direction to our Service Planners.

We are a growing as an organisation with participant numbers increasing, our need for case management professionals continues to grow too. With this growth there are also opportunities for career progression.

For more information about the role, please refer to the Job & Person Specification (AHP3 and ASO6).

The experience we are looking

To be successful in our position you will have :

Now, a bit about who we

The Lifetime Support Authority (LSA) delivers the Lifetime Support Scheme (LSS) which funds necessary and reasonable treatment, care and support for people who sustain serious injuries in a motor vehicle accident on South Australian roads, regardless of fault.

As a team, we are passionate about our contribution and committed to our vision : Making a difference in the lives of LSS Participants, who are at the centre of what we do.

Our person-centred approach extends to our people; we offer attractive, modern offices in Adelaide's CBD as well as opportunities to work from home; a dynamic, supportive, and flexible work environment and we value empathetic and thoughtful like-minded people, as much as we value skill set.

Our people are important to us and encouraged to flourish through professional development opportunities. As we grow, so do our people.

Check out the benefits available to you as an LSA employee here and click here to hear what our people have to say about working at the LSA.

We encourage you to learn more about the LSA to see the impact working with us has.