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Customer Service Team Leader

Customer Service Team Leader

Careers In DemandAustralia
8 days ago
Job description

Bayswater Location - dont travel hours into the city!

  • Excellent remuneration
  • Fantastic team culture

Team Leader for a highly successful Inbound Customer Service function. Grow your career with this Construction Supply Chain business.

Full Job Description

  • Ready to Elevate Your Career?
  • About the Job
  • Our client looks after small to medium businesses in the Construction Industry. They are incredibly successful due to their customer centric focus and play a crucial role in the concrete supply chain, bridging the gap between concrete suppliers and customers to ensure a smooth and reliable flow of concrete for construction sites. Customer service is at the heart of this business, it is written in its mission statement, and this is a critical role in the company's success.
  • You will be leading a high performing team of between 7-10 inbound customer service agents and your role is to help lift and grow your staff, ensuring their success.

  • our Credentials
  • Supervisory Stature
  • You bring experience and knowledge in Call Centre operations with a desire to continue to grow.
  • Customer-Centric DNA
  • Customer satisfaction isn't just a goal; it's your mantra.
  • People Management
  • Your desire to help your team excel is core to your leadership style.
  • Benefits
  • Team Synergy
  • You'll be at the helm of an extraordinary squad, all committed to delivering unparalleled customer experiences.
  • Leadership Growth
  • This role offers a prime opportunity to refine and showcase your leadership prowess.
  • Rewards Galore
  • Enjoy a competitive salary and unlock performance-based incentives.
  • Weekends Uninterrupted
  • Embrace a workweek that ensures your weekends remain your own.
  • Must be eligible to work in Australia.

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    Customer Service Team Leader • Australia