Telesales Executive

5 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.We are looking for an enthusiastic Telesales Agent for our NGO program who experienced in telesales, or customer onboarding, particularly in a high-volume environment.What we can expect as Telesales Agent(s) role with us : Outbound Calls : Make outbound calls and educating potential customers about the organization's mission and NGO campaigns.Engagement : Build and maintain strong relationships with potential and existing customers by providing detailed information on NGO program, answering questions, and addressing concerns.Database Management : Accurately record and update customer information in the CRM system, tracking interactions and commitments.Communication Skills : Strong verbal communication skills with the ability to effectively engage and guide customers through the onboarding process over the phone.Detail-Oriented : Strong attention to detail, ensuring all customer information is accurately recorded and that all onboarding steps are completed thoroughly.Motivation : Self-motivated and goal-oriented, with a strong drive to meet and exceed onboarding targetsCustomer Service : Provide exceptional customer service by responding to inquiries and maintaining a positive, professional relationship throughout the engagement process.Job Requirements : Diploma or equivalent with minimum 2 year experience in telefundraising / telesales exposures.Skills and Experience : Communication Skills : Excellent verbal communication and listening skills are essential for engaging donors.Persuasion Skills : Ability to effectively persuade potential donors to contribute.Customer Service : Experience in customer service or sales roles is often helpful.Attention to Detail : Accurately recording donation details and donor information is critical.Goal-Oriented : Ability to meet and exceed fundraising targets.Seniority levelSeniority levelAssociateEmployment typeEmployment typeFull-timeJob functionIndustriesOutsourcing and Offshoring ConsultingReferrals increase your chances of interviewing at Denave by 2xSign in to set job alerts for "Telesales Executive" roles.Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week agoJunior Sales Executive - ShopeeFood (Fresh Grad are welcome!

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