A forward-thinking and rapidly expanding Australian technology business, this company is known for its innovative solutions and steadfast commitment to customer success.
Due to consistent growth and increased market demand, they are expanding their Revenue Operations & Enablement team to enhance their quote-to-cash efficiency and client service excellence.Key ResponsibilitiesRespond promptly to customer and sales team inquiriesGenerate and validate sales orders and invoices against Salesforce recordsCoordinate billing, invoicing, stock release, and order trackingSupport logistics with shipment preparation and complianceMonitor and communicate shipment progress to internal stakeholdersFollow up with customers on Defence Export Controls (DEC) requirementsManage lead times, availability requests, inventory, and returnsAdminister the Return Merchandise Authorization (RMA) processMaintain data accuracy and cleanliness within SalesforceProvide policy guidance to the sales teamRelay performance insights and improvement opportunities to leadershipDesired Skills and Attributes2-3 years in a similar role, preferably in the tech sectorStrong order processing, coordination, and customer service experienceExceptional attention to detail and time managementAnalytical problem-solving mindset and sound judgementSkilled communicator with the ability to juggle multiple tasksIndependent and proactive working styleFamiliarity with Salesforce and Google Suite is advantageousWhy Join?You'll be joining a high-performance team in a company that genuinely invests in its people and systems.
With a strong foundation in cutting-edge tech and operations, this organisation offers a collaborative and ambitious environment.
You'll play a pivotal role in driving growth, optimising revenue operations, and directly impacting customer satisfaction across dynamic markets.Apply now and one of the White Bay team will reach out to you very soon.Never miss out on job alerts or interview tips and tricks by following the White Bay LinkedIn page :
Operation Specialist • Sydney, Australia