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Business Partner People and Culture

Business Partner People and Culture

ac.careCity of Mount Gambier, South Australia, Australia
2 days ago
Job description

ac.care is seeking a Business Partner People and Culture to work with the Manager for People and Culture, and the People & Culture team to deliver comprehensive and specialist human resources services and support throughout the employee lifecycle.

The role will provide collaborative support with programs and program managers to guide leadership development. It is preferred to bring significant experience with Learning & Development as well as Industrial Relations.

The People & Culture Business Partner will work with the Manager for People & Culture, and the People & Culture team to deliver comprehensive and specialist human resources services and support throughout the employee lifecycle. The role will provide collaborative support with programs and program managers to guide leadership development. It is preferred to bring experience with Learning & Development as well as some Industrial Relations. The role is responsible for supporting the implementation of the ac.care strategy by managing HR processes and providing specialist advice in work health and safety, recruitment, employment contract management, performance and discipline, termination, and general HR duties. The role will also act as a Return-to-Work Coordinator in the relevant region. In addition to providing generalist support to designated business units, this role leads the development of learning and development strategies, plans, and programs which underpin the ac.care People & Culture Strategy and contribute to building a learning culture across the organisation. The role will also contribute to the delivery of innovative learning and development programs across the organisation.

As part of this role, you will :

Recruitment

  • Support recruitment processes across the organisation by assisting with developing recruitment specifications and the placement of advertisements.
  • Provide guidance and advice on conducting interviews and processes as required.

Policy Development

  • Lead, identify, and coordinate changes in policy and procedures governed by legislation, industrial requirements, and contractual obligations to ensure compliance.
  • Work collaboratively with and support the People and Culture team to identify, manage, and process changes to policies, practices, frameworks, and guidelines.
  • Employee Relations

  • Provide sound employee relations advice and support on complex people matters including disciplinary, performance, misconduct, and termination processes to ensure organisational compliance with relevant legislation and industrial relations.
  • Ensure compliance with the relevant policies and procedures when dealing with such matters.
  • Liaise with legal advisors and other specialists regarding people-related issues where external advice and advocacy are required.
  • General Advice and Support

  • Support the effective development and implementation of systems and processes to achieve strategic and operational P&C objectives while ensuring compliance with relevant policies, procedures, agreements, and legislation.
  • Work collaboratively with and support other members of the P&C to ensure all day-to-day matters are handled efficiently and with an appropriate level and quality of service.
  • Learning & Development Oversight

  • Assist in the ongoing development and implementation of a Learning & Development (L&D) culture aligned to strategic and operational priorities, including a leadership development framework encompassing coaching, mentoring, and succession planning.
  • Monitor the impact of and report outcomes of L&D initiatives to the Manager P&C.
  • Collaborate with other members of the P&C Team, and internal customers to identify training needs and development opportunities across the organisation.
  • Support development programs which contribute to the retention of an engaged and high-performing workforce.
  • Manage the organisation’s Learning Management System (LMS) through the UKG platform, including the identification of programs appropriate to be included on the system.
  • Coordinate the learning calendar curriculum 12 months in advance and coordinate communications to support planning and effective implementation.
  • Work collaboratively on learning and development projects which address key priorities such as leadership development, performance management, culture, and engagement to support the delivery of key milestones and outcomes.
  • Facilitate learning and development workshops and manage the coordination of event and logistics for learning and development initiatives to ensure effective service delivery.
  • 55.72 per hour

    12% employer contribution to superannuation

    Full-Time position

    Job security in an ongoing position

    Flexible working conditions

    Five (5) weeks annual leave

    Charitable organisation salary packaging benefits

    Special Conditions

  • Hold a current Provisional or ‘Class C’ or interstate equivalent driver’s licence
  • Working with Children Check
  • Out of hours work may be required from time to time
  • Intra and interstate travel may be required
  • Qualifications, Experience and Attributes

  • Relevant tertiary qualifications, skills, and / or experience in leading the provision of generalist people and culture services in a service and excellence-focused organisation with high levels of compliance requirements.
  • Experience in providing specialist advice on skills and capability development.
  • Experience in identifying and delivering Learning & Development programs with a continuous improvement mindset.
  • Completion (or willingness to complete) Certificate IV or equivalent in Training and Assessment
  • Understanding and knowledge of industrial relations, fair work & national employment standards, employment agreements, and work health and safety legislation.
  • A preparedness to drive positive culture across the organisation, supporting the positive brand growth of the People & Culture team.
  • Strong management and leadership skills, including ability to mentor and develop staff.
  • Demonstrated ability to build effective relationships internally and externally with clients, intermediaries, and service providers.
  • Customer focus with a commitment to deliver excellent service and ability to work under pressure and be self-motivated with a high level of initiative and responsiveness when dealing with senior stakeholders.
  • A forward-thinking mindset with a focus on innovation and future-proofing the organisation.
  • Strong problem-solving skills and the ability to adapt to rapidly changing business environments.
  • Proficiency in MS Office products and systems that support HR management functions.
  • Highly Regarded

  • Experience working with Aboriginal and Torres Strait Islander peoples, families, and communities.
  • Experience working with people from culturally and linguistically diverse (CALD) backgrounds.
  • Can act with agility and flexibility to change direction in a fluid environment.
  • A cover letter outlining your reasons for applying and addressing the essential qualifications and experience the position description.

    Include a current CV / Resume with contact details for two (2) referees, one (1) of whom is / was a direct line manager.

    Please head to the ac.care website accare.org.au for a copy of the position description or call John Martin-Brown on 08 8724 5400 for more information.

    Applications close 14th July 2025

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    Your application will include the following questions :

  • How many years' experience do you have as a Business Partner? Which of the following statements best describes your right to work in Australia? How many years' experience do you have in employee relations? Do you have a current Australian driver's licence? Do you have a current Working With Children (WWC) Check? Do you have a current Police Check (National Police Certificate) for employment? Which of the following Microsoft Office products are you experienced with? How many years' experience do you have in generalist HR?
  • To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

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    People And Culture Partner • City of Mount Gambier, South Australia, Australia

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