Management Consultant

This excellent opportunity will be offered on a Permanent Full-Time basis at 38 hours a week.

• Excellent English skills
• The right to work in Australia
• Diploma in relevant field
• Minimum of 1 year of work experience
• Team management skills
• Ability to work in a fast paced environment
• Strong time management skills

Responsibilities include :

• Assist in formulating strategic objectives and operational plans focused on optimizing customer satisfaction, retail experience, and internal processes across multiple store locations and online channels.
• Conduct analysis of existing business systems, store operations, and supply chain processes to identify gaps and inefficiencies.
• Evaluate the effectiveness of current organisational structures, staff capabilities, and workflows to align with growth targets and franchise expansion plans.
• Prepare business proposals and presentations suggesting enhancements to procedures, redefining staff roles, and restructuring workflows to support innovation and scalability.
• Support the implementation of approved strategies, including coordination with internal teams, store managers, and external partners (e.g., logistics, marketing, and technology providers).
• Deliver coaching and mentoring sessions to team members to build operational and customer service capabilities aligned with Pop Phones' service standards.
• Monitor project outcomes, collect feedback, and continuously refine methods to ensure alignment with business objectives and evolving market needs.

The benefits :

• Professional growth
• A friendly team environment with a great community care spirit
• Ability to visibly see your impact on the business and its service

Location : Salisbury Plain, South Australia

Pay : $80,000.00 - $85,000.00 per year

Schedule :

• 8 hour shift

Supplementary Pay :

• Performance bonus

Work Location : In person