It Services Operations Manager

Work closely with the Head of Technology

• Wide variety of employee benefits. Career development opportunities.
• ASX listed non-bank lender (asset finance and home loans)

This ASX listed non-bank lender is a multi-channel distribution business across Australia and New Zealand. With an award-winning culture, this business is in the residual mortgage and asset finance sector. You will enjoy the friendly work atmosphere, convenient office location and opportunities for career growth.

Reporting to the Head of Technology Operations - you will be responsible for the development of service management capability in a business-critical portfolio of services. The key focus of this role is to lead, advise and implement key areas within service design and operations. You will have the opportunity to work across key areas of service delivery and will enjoy the variety that this role presents.

To succeed in this role, you will be a self-motivated individual working within a small team and be able to flourish in a high-volume environment. 5 years of experience in the broad range of IT service management and ITIL disciplines is essential. Experience in designing, building, and maintaining frameworks and policies will be regarded favorably. It is desired that you have prior involvement in an Australian mortgage industry and have experience in leadership and management.

In return, you will receive a wide range of employee benefits such as wellness hours, salary packaging, rewards, and a workforce planning program to develop your career. You will work in a small friendly team with excellent culture. This ASX listed company has a strong growth plan to expand within the market. A competitive salary package is on offer with a bonus.

For a confidential discussion about this role, call James Rennie on 0422660094