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Support Case Worker (Casual)

Support Case Worker (Casual)

Mission AustraliaBrisbane, Australia
7 days ago
Job description

Casual - 24 / 7 rotating roster

  • Salary : $47 / hr + Super + Penalty rates
  • Location : Spring Hill QLD 4000
  • Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us.

Your Opportunity

Mission Australia Brisbane Homelessness Service (previously Roma House) is a non-exclusionary temporary supported accommodation service that works in collaboration with Bric Housing located in Spring Hill, Brisbane and also provides mobile outreach services to clients in various locations. The service supports homeless males over 18 with medium to high needs.

Our Support Case Workers assist clients who are homeless or at risk of being homeless within a variety of settings, including residential and other accommodation types (boarding houses, private rentals, Department of Housing properties and other locations where people are residing or rough sleeping).

Your key responsibilities will be to :

  • Assist Case Workers, Team Leaders, and other staff members with tasks such as client intake, exits, meal provisions, linking with support agencies
  • Work closely with clients to create individual support plans to help them achieve their goals
  • Updating data, file notes and reporting for the service
  • Induct new clients into the service and ensure they are aware of relevant policies and procedures
  • Respond to crisis situations in line with policies and procedures utilising supports available

    • Requirements for Success

  • Diploma or Degree qualified in a relevant field including Social Work
  • The willingness and ability to work a 24 / 7 rotating roster
  • Experience working with clients from a variety of different backgrounds and levels of disadvantage
  • Strong skills in advocacy, communication and referral
  • A strong focus on customer service and the ability to treat clients with respect and compassion
  • Sound Computer skills in MS Office and strong written communication
  • Current First Aid Certificate or willingness to obtain
  • Current driver's licence

    • Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children / vulnerable people.

    Our culture

    Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

    We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve.

    Your benefits

  • Rewarding work - every day you know you're making a real difference
  • Not-for-profit salary packaging, reducing your tax
  • Free external, confidential counselling
  • Volunteering opportunities
  • Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.

    • How to apply

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    Support Worker Casual • Brisbane, Australia