Casual Retail Assistant

About Us.

OVER 30 YEARS OF HERITAGE Founded in 1995, DITA reinvented eyewear by transcending its conventions, creating a discreet luxury with product ranging from bold character frames to new interpretations of timeless shapes through innovative technology. With over 30 years in design and partners at the highest levels of manufacturing, DITA's expertise is unparalleled, earning a coveted reputation as a true leader in optical innovation.

DITA has had the unique pleasure of serving the world's most discerning clientele, challenging the old guard, and forging singular relationships within culture, style, sport, and entertainment; affirming the brands position as individual as the product it creates.

About the role.

What is the role? It is diverse, rewarding, exciting and will offer you the opportunity of a career pathway within the eyewear industry.

• Actively participate in day to day operations of the store - including assisting patients, sales, taking enquiries and post sales follow up.
• Recommend frame options based on the patient's prescription, fashion and lifestyle.
• Maintain impeccable practice presentation including merchandising.
• Benefit from in-house and external training to ensure success in this role.

Skills and Experience.

Previous customer service or retail experience.

Optical experience preferred but not required.

Able to work during the week, weekends and public holidays.

Be confident in discussing knowledge of products and advising customer what suits them.

To succeed in this role, you will be a team player who cares intensely about delivering exceptional customer service. You will be curious and willing to learn optical concepts, and have a result-orientated mindset and motivation to share in our company success. Previous experience working in a customer service and sales driven retail environment is essential.

Job Type

Casual

Pay : $32.06 - $38.48 per hour

Schedule :

Day shift

Public holidays

Shift work

Weekend availability

Supplementary Pay :

Penalty rates

Experience

point of sale (POS) software : 1 year (preferred)

working towards sales targets and KPIs : 1 year (preferred)

customer service : 1 year (preferred)

Work Location : In person