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Senior Case Manager | Workers Compensation

Allianz Popular SL.Sydney, New South Wales, Australia

22 days ago

Job description

SENIOR CASE MANAGER – NSW WORKERS COMPENSATION | CHARLESTOWN

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2024 and a Great Place to Work. We are a leading insurance and asset management brand, committed to diversity, inclusion, lifelong learning, and community support. Join us to share your ideas, be inspired, and contribute to meaningful work that promotes sustainability, mental health, and well-being.

We are seeking a driven and dedicated Senior Case Manager to join our NSW team. In this permanent, full-time role, you will be responsible for returning people to work and health using your Workers Compensation expertise, empathy, and relationship-building skills. You will develop strong stakeholder relationships and manage claims effectively.

About the role

Managing a diverse portfolio of claims for corporate or government clients.
Partnering with internal and external stakeholders to meet Allianz’s service principles.
Assessing liability and treatment requests promptly.
Documenting claims decisions appropriately.
Utilising claims management systems efficiently.
Developing and implementing claims strategies for positive outcomes.
Meeting compliance and performance targets.
Coaching and supporting newer team members.

About you

Experience as a Workers Compensation Case Manager or in personal injury lines.

Excellent written and verbal communication skills with a customer-focused approach.

Ability to handle difficult situations and resolve complex issues promptly.

Proactive with a desire to learn and develop skills.

Strong time management skills and adaptability to change.

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Senior Case Manager • Sydney, New South Wales, Australia