SUBWAY Senior Business Manager

At Henderson Restaurant Group, we love subs, championing personal growth, and striving for operational excellence. We are on the lookout for an experienced Senior Business Manager to join our expanding team on the Launceston .

Starting with one restaurant, you'll master operations, lead with purpose, and develop your team to deliver an exceptional customer experience.

A Day in the Life of a Senior Business Manager

As a Senior Business Manager, you’ll be :

Leading and supporting your team daily – working front-of-house, preparing food, cleaning, and ensuring the restaurant operates as one cohesive unit.

Driving excellence in product quality, customer experience, safety, and process.

Coaching and training team members through hands-on development and online modules via the University of Subway.

Managing compliance and upholding Subway’s standards and systems.

Recruiting, training, and rewarding your team to build a strong culture and pipeline of future leaders.

Delivering results by meeting sales targets, improving KPIs, and creating a loyal customer base.

What We’re Looking For

Passion – You bring energy, drive, and a desire to empower your team to deliver ‘wow moments’.

Leadership – You’ve led teams in fast-paced customer service environments and are confident in challenging the norm.

Ownership – You treat the business as if it’s your own. You're resilient, focused, and solutions-oriented.

Trust – You lead with integrity, follow through on commitments, and foster a culture of openness and accountability.

Why Join Henderson Restaurant Group?

Clear career pathways – Advance to area leadership, join the head office team, or become a franchisee.

Performance bonus eligibility – With structured KPIs and real rewards.

Inclusive culture – Be yourself at work.

Real support – We genuinely care about you and your team’s growth and wellbeing.

Business stability – We remained strong throughout the pandemic and continue to grow.

Exciting times ahead – With Subway remodels and rising sales, there’s plenty of opportunity to shine.

Ready to Join Us?

Apply now to become a Senior Business Manager with Henderson Restaurant Group. Shortlisted candidates will be contacted for a phone interview.

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Your application will include the following questions : How many years' experience do you have as a business manager? Which of the following statements best describes your right to work in Australia? Do you have experience in a sales role? Do you have customer service experience? How many years' experience do you have as a restaurant manager? How many years of people management experience do you have? How much notice are you required to give your current employer? Do you hold a current Food Safety Supervisor certificate?

George Town, Launceston & North East TAS

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