Senior Communications And Engagement Officer

Senior Communications and Engagement OfficerJoin to apply for the Senior Communications and Engagement Officer role at University of Sydney Senior Communications and Engagement Officer1 day ago Be among the first 25 applicants

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This range is provided by University of Sydney. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay rangeA$112,000.00 / yr - A$122,000.00 / yr

Build trust, foster fairness, and support meaningful student engagement campaigns at USYD!

Part-time, 3 days p / w (0.6 FTE), 3-year fixed term contract

HEO7 Base Salary $112,628 - $122,702 + 17% superannuation (pro-rata to 0.6 FTE)

Are you a strategic communicator with a passion for inclusive engagement and meaningful impact? Join our Student Affairs Unit and help lead campaigns that build trust, promote transparency, and support a respectful University culture.

About the opportunity

As the Senior Communications and Engagement Officer, you will play a strategic role in raising awareness of the University's student complaints and conduct processes. Working closely with faculties, student organisations, and key stakeholders, you'll lead targeted engagement initiatives, develop student-centred content, and coordinate outreach activities to ensure staff and students know how and where to raise concerns.

You'll also help shape continuous improvement by gathering insights, identifying service gaps, and communicating the impact of the Unit's work.

Your key responsibilities will be to :

design and deliver engagement campaigns that build trust in complaints processes

create clear, trauma-informed communication for both students and staff

plan and coordinate workshops, training, and outreach activities

collaborate with stakeholders to co-design inclusive and accessible resources

monitor trends and sector best practice to enhance the Unit's reach and impact

analyse engagement data and produce reports that support service improvement.

About you

previous experience in tertiary or a large multi-faceted organisation

ability to communicate complex information clearly and sensitively

experience in developing engaging content for digital and print channels

proven experience in building collaborative relationships across a diverse stakeholder network

experience with translating complex policy and governance requirements to internal and external stakeholders

strong understanding of student experience and inclusive practices.

Sponsorship / work rights for Australia

Work Rights : you must have unrestricted work rights in Australia for the duration of this employment to apply. Visa sponsorship is not available for this appointment.

Pre-employment checks

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

EEO statement

At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ+. We welcome applications from candidates from all backgrounds.

We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Gold employer. Find out more about our work on diversity and inclusion.

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.

For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Rachel Strong Recruitment Operations by email at

The University of Sydney

The University reserves the right not to proceed with any appointment.

Click to view the Position Description for this role.

Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typePart-timeJob functionJob functionPublic RelationsIndustriesEducation and Higher EducationReferrals increase your chances of interviewing at University of Sydney by 2x

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