Case Management Officer

As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.

Our Federal Government client is seeking to engage an EL1 Assistant Director Case Management on a contract for 12 months.

Responsibilities of the role include but are not limited to :

• Undertaking case management of highly complex AAT matters and analysing to develop recommendations for early resolution.
• Obtaining necessary information and advice to effectively resolve AAT matters.
• Attending Case Conferences, Conciliations, Hearings conducted by the AAT.
• Preparing documents detailing resolution options and outcomes at Case Management meetings,
• Assessing and responding to priority and risks, including risk to the participant, Scheme sustainability and the agency.
• Contributing to the preparation of reports, business cases, meeting submissions and correspondence.
• Preparing and maintaining electronic record keeping, including evidence supporting decision-making processes and justifying conclusions reached during the case management process.
• Leading and contributing to strategic projects and policy development processes.
• Leading development of and contribution to Ministerial and Parliamentary briefs.
• Leading a team and / or a scope of work, including mentoring, supervising, training and supporting junior Case Managers.