An iconic beachfront hotel,
- Mantra Lorne
- offers premium event venues and accommodation at the start of the Great Ocean Road. Sitting on 12 acres of lush landscaped grounds, Mantra Lorne is the largest residential conference venue in Victoria.
We are seeking our next front office superstar who is passionate about customer service to join our dedicated team as an
Assistant Manager.Staff accommodation available
Shift times - 7am-3pm, 3pm-11pm (occasionally 11pm-7am shift)
Staff recognition program - Team member of the month
A little about the roleOversee the daily operations of the propertyWork with guests and assist with providing solutions to any challenges that may arise with dignity and respect.Lead your team members offering a supportive environment where they can learn and build their skills.Be genuine and bring your 'true self' to each shift.Assist in the preparation of rosters and use Excel on a daily basisA little about youHave a vibrant and outgoing personality, enjoy a conversation and getting to know your team and the guests.Be an ambassador for the hotel and Accor at all timesThe flexibility to work a range of shiftsBe able to demonstrate past leadership experience within a hotel environmentKnowledge of Sihot PMS advantageous but not a mustYou have previous experience in a Front Office hospitality roleWhy work for Accor and Mantra Lorne? ?With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.Are you a Global Explorer? Take advantage of exclusive rates across Australia - from 30% off!Mantra Lorne loves to grow talent! Past Assistant Managers have been promoted into a Front Office Manager role within an average of 21 months of starting!Parking on site10 daily allowance when working over 30 hours per weekAboriginal & Torres Strait Islander people are strongly encouraged to apply.