Client Advisor

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Moncler was founded in Grenoble, France, in 1952 and is currently headquartered in Milan, Italy. In 2003 Remo Ruffini took over the company, of which he is currently President and Creative Director. Over the years the brand has combined style with constant technological research assisted by experts in activities linked to the world of the mountain. This makes the Moncler collections the quintessence of outwear that marries the extreme demands of nature with those of city life.

Moncler proudly manufactures and directly distributes men's, women's and accessory collections through its boutiques and in exclusive international department stores and multi-brand outlets.

The Opportunity

For our iconic Chadstone boutique, we have a Client Advisor position available, on a casual basis.

The Client Advisor, in partnership with the team, is responsible for reaching individual results and contributing to the store targets. We are looking for luxury retail specialists that are eager to learn, have strong clientelling experience and can work together as a team to create an amazing in-store experience.

Responsibilities and tasks :

Ensures a unique client experience by creating long lasting relationships, taking care of all phases of the selling ceremony, after sales and clientelling activities;

Achieves excellent selling results;

Implements and maintains Moncler's visual standards in store;

Actively cooperates with stockroom maintenance, movement and replenishment;

Works with the team effectively and enthusiastically, conveying energy and motivation;

Competitive remuneration and commission scheme

Birthday day off and team birthday cake celebrations

Requirements :

Minimum 2 years' experience in a luxury fashion retail sales role;

Customer Service oriented with a commercial mindset;

Passion and enthusiasm for the Moncler brand;

Team player with excellent interpersonal skills;

Proficiency in another language is a plus;

We offer an attractive compensation package plus career opportunities to the right candidate. If you want to apply for the above position, please send your detailed resume, to our Human Resources Team by clicking "Apply for this job".

All information provided will be treated in strict confidence and used solely for recruitment. Only shortlisted candidates will be contacted

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Your application will include the following questions : Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Client Advisor? How much notice are you required to give your current employer? How many years' experience do you have as a Luxury Sales Assistant? Do you have native or bilingual proficiency in any languages other than English? Do you have experience working towards targets and KPIs? How many years' experience do you have as a retail and sales assistant? Are you available to work on a rotating roster?

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