ADC Support Advisor – In-home Aged Care

We are seeking a motivated individual to provide reliable service to our clients.

CORE Community Services is a not-for-profit organisation operating in the South-West Sydney region. CORE is an approved provider of the Home Care Package Program, Commonwealth Home Support Program and a registered NDIS Provider. As an established organisation of more than 40 years, CORE is a preferred provider of choice within the community with a large portfolio of bilingual staff and clients. CORE’s Aged & Disability Care (ADC) established team support the needs of NDIS and Aged Care participants to live the life they want to live.

An exciting opportunity has become available for a motivated, self-driven Support Advisor to join our team. This role is responsible for building relationships to our clients while delivering reliable and timely administrative assistance across the programs

Key responsibilities :

• Provide direct support to clients and support workers including processing rostering changes and other care related tasks.
• Responsible for the coordination of CHSP support services including regular welfare checks
• Assist in the coordination of client services with external suppliers and ordering consumer products
• Assist with supplier invoices and other general administrative tasks
• Work collaboratively with the rostering and Care Partners to ensure client receive care and supports that are in line with their care plan and funding.

Selection Criteria

The successful candidate will have :

• At least two years in a customer centric role
• Strong interpersonal skills and high levels of resilience
• Proven administrative experience in a care-focused environment
• Excellent written and verbal communications skills
• Experience working with CALD communities
• Fluency in a second language (ie Arabic, Vietnamese, Macedonian, etc…) (Preferred)
• High attention to details and ability to multitask
• Proficiency in Microsoft Office and client management systems (CRM)
• Ability to work collaboratively across teams and with external partners
• NDIS WorkerCheck and COVID-19 vaccination

To apply for this position, submit your CV and application addressing the selection criteria via seek.

Apply now!

Applications Close : 16 July 2025

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Your application will include the following questions : I have read, understood and consent to the privacy statement. As an applicant, I fully understand that the answers I provide during the recruitment process will have an influence on the outcome and final selection process. I therefore give my permission for my answers to be discussed with those relevant to the decision making process. All questions asked are relevant to the role as well as our legal and client obligations. The information I supply to our organisation during the recruitment process is true and correct. Additionally I have read, understood and I consent to the disclosure statement. Are you over the age of eighteen (18 or over)? Are you legally entitled to work in Australia? If you are not a citizen or permanent resident please provide details of your visa type, expiry date, and working hours restrictions if any.If you are a citizen / permanent resident simply indicate NA What is the notice period for your current employment? Have you previously worked for our organisation or any of its other entities? Have you attended an Interview with our recruitment team in the last 12 months? Are you available to work in line with the advertised hours? Do you have relevant or recent Criminal / Bankruptcy records to declare? If yes, please stipulate details of any relevant or recent Criminal / Bankruptcy records. Please detail your minimum salary expectations (including super) : Do you identify as Aboriginal / Torres Strait Islander? (please note this question is asked for diversity purposes only) Please provide details of any medical conditions or pre-existing injuries. You should include any current or prior workers compensation claims.(If you do not have any medical conditions, pre existing injuries, or workers compensation claims to declare simply indicate "Nil" )

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