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Front Office All Rounder

HiltonGold Coast City, Queensland, Australia

2 days ago

Job description

Hilton Surfers Paradise, Queensland, Australia

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Hilton Surfers Paradise, Queensland, Australia

Join to apply for the Front Office All Rounder role at Hilton

Before you get started…Yes, we do have the BEST Team Member Travel Program with HUGE discounts on hotel rooms for our Team Members!

Why you’ll love working for Hilton!

Access to the world’s best Team Member Travel Program with highly discounted rates
Discounts of up to 25-50% on products and services in participating Hilton outlets
Comprehensive training and support for your new role
Access to Hilton University training, offering more than 3000 learning programs
Extensive range of career development opportunities

What will you be doing?

A Front Office All Rounder truly influences the first impressions of our Guests and are responsible for performing the following tasks;

Welcoming and fulfilling the check-in process for Guests and group arrivals

Completing the check-out process for departing guests using the hotel systems

Providing support in concierge, managing guest’s luggage and showing guests to their rooms

Managing effectively and efficiently guest requests

Maximizing sales revenues through up selling and marketing programs

What are we looking for?

Calm, efficient, and organized with great attention to detail

Excellent personal presentation and communication skills

Ability to multi-task while maintaining a positive attitude when working with a Guest

Computer literate and able to navigate through Company systems

Travel the world and grow your career with Hilton

Work Locations

Hilton Surfers Paradise

Schedule

Part-time

Brand

Hilton Hotels & Resorts

Guest Services, Operations, and Front Office

Seniority level

Entry level

Employment type

Part-time

Job function

Other

Industries

Hospitality

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Front Office All Rounder • Gold Coast City, Queensland, Australia