Case Manager

YOU MUST BE AN AUSTRALIAN CITIZEN TO SECURE A ROLE

We are seeking individuals that have a knack for claims or case managment and love providing support to those in need.

Perth CBD, close to public transport with working from home options after a traning period

• Duties will include but not limited to
• Answering calls and providing information to assist client queries
• Coordinating appointments and providing administration support to the team
• Managing cases and appliying legislation and case notes to determine an outcome
• Chasing up documents and referral letters
• Liaising with healthcare providers and medical experts
• Managing cases and processing multifaceted claims
• Undertake research to inform evidence-based decision making
• Desirable skills and attributes for the role
• The ability to demonstrate empathy and patience for individual's circumstances is essential
• Be client-focused and committed to delivering excellent client service
• An adaptable, positive outlook and willingness to learn
• Proven ability to gather information and make confident decisions
• Previous experience working through claims, grants, casse managemmnt, injury management, finance or experience in the healthcare sector
• Exceptional communication skills
• Demonstrated ability to follow process, policy and legislation with high attention to detail
• Resilience and analytical thinking
• Previous Government experience highly regarded
• Ability to pass a baseline clearance security check
• In return you will be rewarded with
• A supportive team environment
• Ongoing training
• Flexible working hours between 7am and 7pm
• Above award paying salary
• Growth opportunities