Performance And Insight Specialist

Are you passionate about turning data into actionable insights? Do you thrive in analytical environments and enjoy making a measurable impact? We're looking for a Performance and Insights Specialist to join our dynamic team and help drive strategic decision making through high quality analysis and reporting.

• About the Role

As a Performance and Insights Specialist, you will play a key role in interpreting complex data sets, generating meaningful insights, and delivering high quality reports that inform business strategy and operational improvements. You'll work closely with stakeholders across the organisation to ensure data driven decisions are at the heart of everything we do.

• About you
• 3-5 years of relevant experience in a similar analytical or reporting role
• Proficient in using contemporary reporting and visualisation tools such as Tableau, Power BI, and Microsoft Office (Excel, Powerpoint and Word)
• Basic knowledge of SQL for data extraction and manipulation
• Strong business communication skills — both written and verbal — with the ability to translate complex data into clear, actionable insights for non-technical stakeholders
• High quality technical writing skills
• Effective time management and ability to prioritise competing tasks
• Strong problem solving skills and ability to work independently
• Understanding of core insurance concepts preferred
• Why join RACQ?

It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.

By joining RACQ, you'll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2032. We've invested in and partnered with sustainable companies, including the introduction home solar and batteries, Green Home and Car Loans, and many other products and initiatives. We'll continue to advocate for, research, and offer green solutions.

At RACQ we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment. Applicants from these and other diverse backgrounds are encouraged to apply. If you have any support or access requirement, please advise us at the time of applying.

• What we offer you

Our employee benefits are designed to enrich your work life, your home and the community you live in, some of these include :

• Financial benefits and discounts on a range of banking, assistance and insurance products
• Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest.
• A range of flexible working and leave options, parental leave of 13 weeks primary carer leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural / religious reasons, personal leave for wellbeing, gender affirmation leave.
• Prioritise your wellbeing with discounts on health programs and access to wellbeing initiatives such annual flu vaccinations, corporate health insurance offer and free and confidential Employee Assistance Program (EAP).
• Invest in your development with in-house development programs and access to an extensive digital learning platform.
• LI-Hybrid
• Work Locations

Eight Mile Plains 2649 Logan Road Eight Mile Plains 4113