It Support Technician

We are seeking an enthusiastic and skilled IT Support Technician to join our team. As an IT Support Technician, you will play a crucial role in ensuring the smooth operation of our IT systems and providing technical assistance to our employees and customers.

• Responsibilities
• Diagnose and resolve hardware, software, and network issues.
• Install, configure, and maintain computer systems, software, printers, and other peripherals.
• Set up and manage user accounts, permissions, and security settings.
• Assist in maintaining and updating IT documentation, including user guides and troubleshooting procedures.
• Perform regular system maintenance and updates.
• Contribute to IT projects aimed at improving efficiency and functionality.
• Keep up-to-date with industry trends and technologies to provide effective solutions.
• Perform digital marketing to customers alongside with the team
• Requirements
• Proven experience as an IT Support Technician or in a similar role.
• Strong knowledge of Windows and / or macOS operating systems.
• Familiarity with network protocols and basic troubleshooting.
• Proficiency in diagnosing and resolving hardware and software issues.
• Excellent communication skills, both written and verbal.
• Customer-oriented approach with the ability to explain technical details to non-technical users.
• Strong problem-solving skills and a keen attention to detail.
• Relevant certifications are a plus.
• Ability to work independently and collaboratively in a fast-paced environment.
• Salary
• 52,285.10 - $96,855.22 per year

Work Location : In person