Operations Manager, Production Services

You will be part of a dynamic and inclusive business enterprises team providing opportunities for people with disabilities to be employed alongside other skilled team members, producing high-quality products for internal clients and our commercial customers. The Operations Manager, Production Services will provide leadership to the Manufacturing and Aussie Biscuits teams, ensuring the business operates to achieve agreed operational revenue and efficiencies as well as providing a rewarding and safe work environment, thus supporting our purpose of enhancing the lives of people with a disability and maintaining future sustainable growth.

• Key Focus Area
• Full time Employment
• 15,900 Salary Sacrifice Benefit (hourly rate $43-46)
• Work Vehicle
• Daily Procedures
• Ensured quality and timely services by monitoring customer products and customer service Businesses Services
• Provided and allocated appropriate coaching and resourcing of people and assets for Business Service team and specifications.
• Ensured team members are deployed with correct tools and equipment, overseeing scheduling of production and Service Delivery teams for customer specifications
• Provides technical expertise to ensure employees were led and mentored effectively; providing coaching and direction to achieve schedules and fulfil client specifications
• Facilitated positive relationships with external customers, contractors, and suppliers
• Used appropriate reporting systems to ensure incidents, complaints and feedback are addressed in a timely manner, and hazards and risks are addressed to create a safe and compliant work environment
• Promoted an inclusive values-driven work culture that delivers excellent customer service and high performance by facilitating cooperation and collaboration
• Modelled effective leadership and communication that establishes Aruma's Businesses Services as an Employer of Choice for people with disabilities, ensuring teams support people with disabilities flexibly and sensitively.
• Led new contract mobilisation to ensure operations were ready for go live.
• Most importantly, you created an environment where people looked forward to coming to work
• Small Travel will be required every 1-2 months to our Forbes and Alstonville sites
• Provides coaching, support and feedback to Manufacturing, Team Leaders, and broader team
• Implements KPIs and manages team performance, ensuring timely completion of induction and onboarding / probation reviews, performance appraisals and formal performance management for all team members
• Participates in all professional meetings and training opportunities, developing, and sharing own expertise to encourage achievement of industry best practice
• Models Aruma's values internally and externally, creating a fun and positive workplace culture that reflect our values and contributes to team results and effectiveness
• Works collaboratively with internal and external stakeholders to achieve business and customer goals.
• Skills and Experience
• Essential Criteria
• A Diploma in a relevant trade and / or certificate
• A Cert IV in Leadership / Management and / or equivalent knowledge and experience, with a demonstrated ability to supervise and support teams
• Sound Microsoft Office skills and ability to effectively utilise databases for reporting and coordination
• Experience and / or qualifications in project management
• A current Australian driver's license, White card and NDIS Worker Screening Check
• Travel across all Facility Services sites is required
• A confirmation record of COVID-19 vaccination (doses 1 & 2).
• Nice to have
• Experience working with people with disabilities, particularly in a service provision context.
• Culture

People love to work at Aruma because they get the satisfaction of knowing they are Supporting people to live a great life, the life they want, the life they choose. Aruma is also BRAVE. That's what makes us a trailblazer, being part of our team means you need to meet our BRAVE behaviours (

• Bold
• Respectful
• Authentic
• Value Teamwork
• Excellent
• How to apply

If this sounds like you and you would love to join our team, we would love to hear from you.

• CLICK APPLY NOW
• All short-listed applicants will be asked to consent to and complete to a criminal record check and NDIS background check via our online systems. We'll also require evidence of current influenza and COVID vaccinations._
• Aruma's Talent Acquisition Team will not require the assistance of recruitment agencies at this time - thank you. Please note that Aruma will not be responsible for fees relating to unsolicited resumes_