Please note we are open to candidates residing in Perth or Brisbane
At Esri Australia our mission is to make Geographic Information Systems (GIS) more accessible turning this powerful technology into a widely recognised resource that drives business decisions and transformation. As part of the Boustead Geospatial Group we provide geospatial solutions not only in Australia but also across Indonesia Malaysia and Singapore Bangladesh all powered by Esris world-leading geospatial technology ArcGIS.
About the Role
Esri Australia Managed Services (MS) delivers an Industry-Leading Platform as a Service by leveraging automation AWS infrastructure and our cloud expertise.
The Cloud Systems Administrator provides day-to-day management and maintenance of our clients hosted network and server infrastructure ensuring stability of hosted environments. The role is focused on delivering an exceptional customer service experience for internal and external users / customers.
Heres what a typical day will look like :
- Support Our Clients Take a customer first approach to daily activities by supporting our clients use of the platform.
- Server Management - Support the ongoing maintenance and improvement of hosted network and server infrastructure to guarantee high availability and compliance with service level agreements (SLAs).
- Daily System Administration - Manage related scripting patching antivirus backups endpoint and security monitoring systems.
- Networking - Assist with network management within a cloud environment.
- Security - Working as part of a team proactively manage monitor and maintain to attain a high level of security performance and availability for our Windows servers virtualised across various cloud / hosted platforms and virtual environments.
- Documentation Create and maintain documentation for services infrastructure and systems under your management.
- Client Projects / Hosted Support - Assist with projects and support of internal / external systems hosted on cloud infrastructure (Amazon AWS or other cloud service provider).
About You
We are seeking a dedicated professional to ensure our Managed Cloud Services Team deliver a fantastic service across the entire platform we deliver to the customer from ArcGIS platform products to infrastructure. Being successful in this role involves building core Esri ArcGIS product knowledge as well as cloud infrastructure and platform skills.
What we need from you :
Proven experience in systems administration in cloud hosted environments ( AWS Azure) .Experience of Windows Server administration (DNS DHCP Firewall Terminal Services).Experience in using scripting and programming languages such as PowerShell and Python to automate the management and deployment of servers network and web services.Experience in administrating databases servers ( Postgres and SQL ) and web servers ( IIS / Apache / Nginx ).Experience in Linux Server administration will be desirable.Previous experience in writing infrastructure as code ( Terraform YAML / JSON ) code repositories ( Bitbucket / GitHub ) and configuration management tools ( Chef / Puppet / Ansible ) will be favourably considered.Excellent fault diagnosis and problem-solving skills .Strong written and verbal communication skills along with excellent customer service abilities across all levels of the business.You must hold current permanent and full-time working rights in Australia.Attitude and behaviour align with Esri Australias core values.Please note that you will be required to complete a satisfactory AFP National Police Check certificate prior to employment.
Desirable qualification and experience include :
A bachelors degree in associated technology disciplines (Information Technology Computer Science etc)Training and certifications in related disciplines (AWS Microsoft VMWare).Sound knowledge of ITIL practices ITIL certification.Experience with Spatial and Geographical Information Systems (GIS) preferably Esris ArcGIS platform.Why Esri Australia
At Esri Australia we foster an inclusive people-centric environment that values both professional excellence and personal us you will be provided with :
EmpoweredFlexibility : We offer flexible work arrangements to promote work-life balance. New employees are required to attend their local office full-time for the first two weeks to ensure comprehensive onboarding experience before agreeing to a hybrid model of 3 days in office 2 days WFH.Investment in your Growth : Access dedicated training and development programs allowing you to continuously upskill and grow in your role.Career Advancement : We promote internal mobility and provide clear pathways for career progression empowering you to navigate and elevate your professional journey.Appreciation and Engagement : Enjoy a range of benefits including Paid Parental Leave Employee Reward Gateway Salary Continuance Insurance Referral Spotter Fees Staff Awards Engaging Events and much more.Performance Recognition : Experience a financially rewardingProfit Share Bonus.For further details or if you have any questions please contact ourTalent Acquisitionteam onor by mailat .
We are a 2025 Circle Back Initiative Employer we commit to respond to every applicant.
Please note that Esri Australia does not accept unsolicited resumes from recruiters or employment agencies.
Required Experience :
Unclear Seniority
Key Skills
Computer Science,Active Directory,Computer information Technology,PowerShell,OS,Windows,Database,SCCM,Linux,SAN,Troubleshoot,Backup,Setup,Technical Support,UNIX
Employment Type : Full-Time
Experience : years
Vacancy : 1