Field Service Engineer - Electrophysiology

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. Abbott is committed to building a diverse workforce that values diversity across gender, age, culture, disability and lifestyle. Abbott Electrophysiology (EP) is a leader in the treatment of cardiac arrhythmia with a product portfolio that covers both capital and consumables. This role is responsible for providing advanced technical expertise, service and maintenance for the Abbott capital equipment portfolio.

Core Job Planning and installation of Abbott capital equipment.

Supporting trials of capital equipment products.

Build Abbott relationship with key lab equipment vendors.

Perform service, maintenance and upgrades of capital equipment products.

Maintenance of detailed databases on the location, system serial numbers, calibration and preventative maintenance scheduling of all Abbott capital equipment.

Develop relationships with and service key customer groups.

Provide technical support for internal and external customers on capital products.

Have a sound understanding of, and comply with, the industry (MTAA) the Abbott Code of Conduct and Company Compliance requirements.

Action any other customer complaints with relevant Abbott ANZ Business Unit.

Execute the position and Business Unit responsibilities according to applicable Abbott ANZ Standard Operating Procedures.

Perform other related functions and responsibilities as directed by Manager.

You may be required to work outside of your ordinary hours of work to participate in essential training, team meetings, customer events or trade shows / conferences. These events may take place on an evening and / or weekend.

Essential Tertiary qualifications in Medical (eg. Bachelor of Science) or related field (Coronary Care Nursing / Cardiac Technician) or Business area experience is essential.

Good Technical / Clinical / Scientific knowledge

Experience using Microsoft Office Suites i.e., Word, Excel, Powerpoint

Ability to make decision and provide feedback under pressure.

In order to be eligible to work for Abbott in Australia or New Zealand, you must hold current working rights with no restrictions for the respective country applicable. We ask that recruiters respect our internal recruitment process and PSA panel by refraining from contacting us or forwarding unsolicited profiles.

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