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Advisor – People Innovation And Experience, Enablement

the originalSydney, Australia

4 days ago

Job description

Advisor – People Innovation and Experience, EnablementClerk Grade : 7 / 8Salary range : $110,266 - $122,058 + superEmployment Type : OngoingLocation : Sydney, Gosford, Newcastle with Hybrid arrangementsDivision : People and Culture, People Innovation and ExperienceAbout the RoleAre you passionate about improving the employee experience across a large, dynamic organisation?

Do you thrive in agile environments and enjoy turning insights into action?

We're looking for a motivated and collaborative Advisor to join our team and help shape the future of work at DCS.Reporting to the Associate Director Enablement, as an Advisor, you'll play a key role in delivering DCS-wide employee experience programs that make a real difference to our people.

You'll work closely with cross-functional teams to support strategic initiatives, drive continuous improvement, and ensure our services are engaging, inclusive, and data-informed.What You'll DoContribute to the design and delivery of employee experience programs that align with DCS's strategic priorities.Facilitate agile ceremonies and support delivery teams in your role as a Scrum Master.Develop high-quality, visually engaging PowerPoint presentations and reports using Microsoft 365 tools.Translate complex data into clear, actionable insights through analytics and visualisation.Support business process mapping and service design activities to improve internal services.Collaborate with stakeholders across the organisation to ensure alignment and impact.What We're Looking ForExperience working in agile teams, ideally with Scrum Master responsibilities.Strong written and verbal communication skills, with the ability to tailor messages to diverse audiences.Advanced Microsoft 365 skills, particularly in PowerPoint and Excel.Experience in business process mapping or service design is highly desirable.Familiarity with data analytics and visualisation tools (e.g., Power BI) is a plus.A proactive, collaborative mindset and a passion for improving the employee experience.Why Work With Us?At DCS, we're committed to creating a workplace that reflects the diversity of the community we serve.

You'll join a team that values innovation, inclusion, and continuous learning.

This is your chance to contribute to meaningful change and grow your career in a supportive, forward-thinking environment.Any questions about the role?

Reach out to Mick Bourke, Associate Director Enablement at

Grade 07 / 08, with the base salary for this role starting at $110,266 plus superannuation.Click Here to access the Role Description.

For enquiries relating to recruitment, please contact Emma Corke via

the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.Closing Date : July 7th, 2025 at 10 : 00 amCareers at Department of Customer ServiceA career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW.

We focus on delivering excellent customer service, digital transformation, and regulatory reform.

Join us and influence the future of our state.Belong in our diverse and inclusive workplaceThe strength of our workforce lies in its diversity and embracing difference.

We value contributions from employees with varied backgrounds and perspectives.

You can view our full diversity and inclusion statement here.We want you to bring your best self to this application process.

If you have any support or access needs that may require adjustments to fully participate (including an alternate format of the application), please contact

or call 02 9494 8351.For more information, please visitInformation on some of the different types of disabilitiesInformation on adjustments available for the recruitment process

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Advisor – People Innovation And Experience, Enablement • Sydney, Australia