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Customer Service Representative
Astrum RecruitmentBrisbane, Australia12 days ago
Job descriptionDue to the critical nature of this role, we're looking for someone who's available to start immediately or in the new year._ About The Role Customer Service Specialists The role is a mixture of dealing with and amending Customer Accounts, processing credits, following up invoices with government clients in addition to reporting and ensuring that records are compliant to Australian Standards. It sits within a great team who thrive on providing High Level Customer Service & Delivering results. Experience working in a Call Centre environment is a _ MUST_ to be considered for this position._ Day to day duties include Handling inbound emergency calls in a professional manner Making outbound calls to new and existing clients Listening to customers and determining appropriate course of action Recording accurate customer information Complying with policies and procedures Maintaining confidentiality of customer information Skills and Experience Background and experience working in a customer Service / call centre environment Demonstrate a high level of integrity and work / personal ethics Ability to prioritise and manage numerous tasks simultaneously Excellent listening skills, empathetic, caring and patient Strong attention to detail Benefits & Culture Work with a Global Company that offers career progression Modern open plan office facilities located close to public transport Free onsite parking Paid overtime for public holidays Hybrid working arrangements Causal dress attire 4 weeks annual leave Rotating roster Hours between 7am-6pm (daylight savings) Full vaccination not required Apply' button or contact Rina on 0429 581 828
Permanent Roles | Great Salary package $$
- Modern office facilities located close to public transport
- Work with a Global Company that offers career progression
- About The Company
Our client is a global leader in the Fire & Security solutions helping protect people, property and assets using world class brands. We have opportunities to start based in South of Brisbane.
Our client is looking to add to their team and require
So if you are qualified, professional, customer service driven and are looking to make your next career move
Create a job alert for this search
Customer Service Representative • Brisbane, Australia
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