Customer Service & Administration Supervisor

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About Us

Join us at Cleanaway and contribute to making a sustainable future possible, together. We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities.

About Us

Join us at Cleanaway and contribute to making a sustainable future possible, together. We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities.

As a high growth, ASX listed organisation with over 7500 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading Health, Safety and Environment (HSE) performance. We are Australia's largest company in this sector, providing essential services to millions of customers and communities nationally.

The Opportunity

Are you our next A-game superstar? We're on the hunt for a dynamic, driven, and detail-savvy leader to step into the role of Customer Service Supervisor, based at our Silverwater facility. This is your chance to lead a high-performing team in a fast-paced, high-volume branch where no two days are the same. You'll bring structure, inspire performance, and deliver excellence across both service and administration. If you're passionate about coaching teams, driving process improvements, and keeping operations running like clockwork, we want you at the helm. Sounds like your next big move?

What You Will Be Doing

Lead a passionate team, coach for performance, and drive a culture of service excellence.Take ownership of end-to-end admin processes, from sales orders to invoicing and month-end reconciliation, ensuring everything runs with precision.You'll also play a vital role in analysing P&L activity and identifying trends that influence site performance. With a focus on continuous improvement, you'll help shape our customer service strategy and unlock smarter, more efficient ways of working.

About You

You're a proven people leader with a background in telesales, lead generation, or call centre environments, and you thrive under pressure. You're energised by guiding teams through change, simplifying processes, and setting the bar high. With excellent communication skills, sharp commercial insight, and hands-on experience in EOM reporting and CRM systems, you're ready to step up and lead with purpose.

If you're ready to take the reins and lead from the front in a high-performing branch, this is your moment.

Apply now and let's make it happen!

Why join Cleanaway?

Competitive salary packageCareer development opportunitiesPaid parental leaveGreat company benefits : Annual employee share plan offer, novated leasing through SG Fleet or Smart Group, optional flu vaccinations, EAP access, discounts on private health insurance, company discounts + much more!

Our Process

Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status. We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples.

We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds. If you require any adjustments during the recruitment process, please contact us by emailing

Join us on our exciting journey towards a sustainable future. Simply click the Apply button below or visit and let's make a positive impact together.

Applications close : 18 Jul 2025 AUS Eastern Standard Time

Vacancy No

521920

Work Type

Permanent - Full Time

Location :

Silverwater NSW Australia

Categories

Administration, Customer Service

Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherReferrals increase your chances of interviewing at Cleanaway Waste Management by 2x

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