Case Manager (Home Care, Relationship Focussed)

2 / 7 / 2025

• Recognised by AFR BOSS as one of Australia's Best Places to Work in 2024 & 2025!
• Permanent Full Time Role
• Purpose driven work with career development opportunities

Be the Face of Prestige Inhome Care in Brisbane as a Case Manager

ABOUT US

At Prestige Inhome Care, we're not just a care provider; we're a family dedicated to making lives better by keeping people in the comfort of their homes for the past 20 years.

ABOUT THE ROLE

This newly created role is key to Prestige’s expansion into Brisbane. You'll be building new connections with hospitals and health services, while managing and coordinating extraordinary care for clients across private, HCP and NDIS programs, particularly those requiring 24-hour support.

You’ll be both a trusted advisor and a friendly face. Someone who listens, solves, and supports. If you love making meaningful connections and want to help grow something truly special in Brisbane, this is your moment.

Your Day to Day Might Include :

• Building referral relationships with designated hospitals and healthcare providers
• Managing caseloads and care programs for new clients, including 24 / 7 care needs
• Liaising with families and acting as the central contact for their care journey
• Conducting comprehensive assessments to develop tailored, goal-based care plans
• Working with our Clinical, Client Services, and Recruitment teams to ensure a high-quality service
• Supporting budget and care plan reviews, and ensuring service delivery matches expectations
• Being a proud brand ambassador for Prestige in the Brisbane community

ABOUT YOU

• Background in Nursing or Case Management in a Home Care setting preferred
• Bonus points for sales or business development experience
• Genuine passion for helping others and building strong relationships
• Confident communicator who can liaise with everyone from healthcare pros to families
• Comfortable working autonomously and juggling priorities in a growing environment
• Strong admin skills and tech savvy
• Must have : QLD driver’s license and access to a reliable, roadworthy vehicle

What's in It for You?

We’re proud to share that Prestige Inhome Care has been recognised as one of AFR BOSS Best Places to Work for the second year running! This back-to-back recognition is a testament to the supportive, empowering, and values-driven culture we’ve built, and continue to build together.

At Prestige, we genuinely believe our people are our greatest strength. From our carers providing extraordinary support in our client's homes across the East Coast of Australia, to our passionate office team behind the scenes, every person here plays a vital role in helping our clients live independently with dignity and joy.

This national recognition reinforces what we’ve always known, when our people feel valued, respected, and supported, they thrive. And when they thrive, so do our clients.

Here’s just some of what you can expect when you join the team :

• Your Birthday Off : Take your birthday off each year because it should be celebrated.
• A Warm Welcome :   Experience a tailored onboarding with Personalised Induction Plans.
• Grow and Learn : Professional development is in your hands with the Prestige Training Hub and 5 days of paid study leave. Participate in regular development programs such as the Prestige Mentoring Program, the 6-month Team Leader Program, and Lunch and Learn sessions. Senior leaders can look forward to our Annual Leadership Retreat.
• Give Back : Access One paid Volunteer Day to make a meaningful impact in your community.
• Celebrate : Join our Monthly Birthday Celebrations, Wellness Initiatives, mid-year Awards night, Christmas Parties, Guest Speakers, Team Building Exercises, and more.
• Support When You Need It : Access our Employee Assistance Program (EAP) for confidential counselling and support.

APPLY NOW

Join us and be part of one of Australia’s Best Places to Work, not just once, but two years in a row!

We are committed to respond to every applicant!

If you do not receive a response within a week of submitting your application, please email careers@prestigeinhomecare.com.au or call Jason on 1300 10 30 10

At Prestige Inhome Care, we believe in the power of diversity and inclusion. We encourage applications from people of all abilities, Aboriginal and Torres Strait Islander peoples, individuals from Culturally and Linguistically Diverse backgrounds, and the LGBTIQ+ community. We are dedicated to fostering an inclusive and respectful workplace where everyone can thrive. If you need support to participate in our application process, please reach out to us by calling 1300 10 30 10 or email careers@prestigeinhomecare.com.au