Oss Test Lead

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

The Test Lead collaborates closely with Test Manager(s) across different entities and Business Partners (e.g. Convergint, CBS France) and respective Test Analysts, to identify software and hardware defects, assess and trace system capabilities against defined requirements, and collaborate with relevant departments to address issues and the remediation and prompt turn-around of defects.

• Responsibilities
• Analyze system designs and solution requirements to determine suitable test scope and criteria.
• Develop comprehensive test plans and scenarios to validate specified system and device functionalities, features and System requirements.
• Actively leads and participates in test team meetings, planning and reviews sessions.
• Documents and reports discovered issues and defects to relevant departments, collaborating on clarifications and driving respective resolutions. Provide regular updates on progress, issues, any encountered challenges - suggesting risk and issue mitigations.
• Maintain meticulous records of the testing process, ensuring required documentation is timely produced to the expected quality - aligned with applicable guidelines / procedures and Testing standards.
• Operationally leads a test team of ~4-8 Test Analysts, assisting in test case execution and providing necessary guidance and support - ensuring required tools, access and knowledge are in place.
• Role Requirements
• Essential (mandatory)
• Bachelor's degree in software engineering, Computer Science, or related field, or equivalent experience, with a minimum of three years in the field.
• Proficiency in the creation, maintenance and updating detailed Test Plans, incl the ability to perform and support test execution as / when required.
• Proficient / expert level on test case development and defect management tools - e.g. MS-Azure DevOps.
• Demonstrated effectiveness in minimizing defects in software releases.
• Strong organisational skills, with the ability to perform under pressure.
• Ability to work independently and collaboratively, managing an assigned team for a specific Test Phases.
• Excellent written and verbal communication skills, with capacity to communicate effectively at all levels.
• Interpersonal skills, willingness to share knowledge, and collaborate with others.
• Enthusiastic, self-motivated, and capable of working independently.
• Detail-oriented and diligent with a focus on accuracy and documented evidence.
• Customer liaison experience, including witnessed testing.
• Problem-solving skills and ability to find effective resolutions.
• Ability to work fully on-site from the office, especially during test execution, as testing requires the use of various devices and there are restrictions on the movement of these devices.
• Flexibility to work occasionally outside regular hours for collaboration with global teams.
• Desirable (optional)
• Experience in Transportation or related industry testing.
• Understanding basic concepts of payment card technologies.
• Past exposure facilitating customer witnessed testing with professionalism and proficiency
• Test automation experience with tools like Selenium WebDriver, SpecFlow, FitNesse, JMeter, UL Brand Test Tool, etc.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex / gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military / veteran status, citizenship status, basis of genetic information, or any other group protected by law.