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Field Engineer

EIL GlobalMelbourne, VIC, Australia

7 days ago

Job description

Join to apply for the Field Engineer role at EIL Global

1 week ago Be among the first 25 applicants

Join to apply for the Field Engineer role at EIL Global

Skills :

Break Fix, desktop, Technical Support, Troubleshooting, laptop, Computer Hardware, Computer Repair, laptop,

Greetings from EIL Global,

We have an immediate requirement for an onsite support engineer for hardware replacement, break-fix tasks, and PC repairs in SA,VIC,NSW. The engineer should be willing to travel to multiple site locations across daily.

Mode : Full time or Dispatch (Casual Basis - Should be available for minimum 2 days in a week during business hours in weekdays)

Should have a car which is mandate

Data Warehouse locations are as below :

South Australia Warehouse Location : Richmond Road Marleston
VIC Warehouse Location : Lexton Road Boxhill
NSW Warehouse Location : Parramatta Rd, Homebush

Scope Of Work

Pickup & Delivery : Collect replacement parts from the Datawarehouse transport them to customer locations, and complete repairs efficiently.

Hardware Repairs & Break-Fix : Identify and resolve hardware issues, including replacing faulty components such as RAM, hard drives, motherboards, and power supplies.

Software Installation & Configuration : Install / reinstall operating systems, drivers, and required software while ensuring updates are applied.

Data Security & Testing : Secure critical data before repairs, conduct post-repair testing, and validate system functionality.

Documentation & Ticket Updates : Capture before-and-after photos, complete the Service Verification Report (SVR), and update ticket status in ServiceNow (SNOW).

Device Handover & Returns : Ensure repaired devices are properly returned to customers with verification. Drop off faulty components at the Homebush warehouse.

Workload & Travel : The engineer should handle up to six tickets per day and be comfortable traveling to multiple locations

If interested please share your updated resume to with suject line "Dispatch / FTE Engineer - Location - Breakfix" for further process.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Engineering and Information Technology

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Field Engineer • Melbourne, VIC, Australia

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