Lending Officer (S / E) - Suncorp Bank

About Us

About the Role

You will actively contribute to the delivery of the Home Lending Assessment service levels through completion of agreed deliverables with the Team Leader.

• Role Location
• 80 Ann Street, Brisbane QLD 4000
• Role Type
• Permanent, Full Time
• Note
• multiple opportunities available

What will your day look like?

As a Lending Officer - Self Employed, you will achieve measurable performance benchmarks as set by the Home Lending Assessment Department in relation to :

• Operational Efficiency
• Meet the agreed daily deliverables by planning the work day with your leader. Adhere to process changes and responsible lending practices.
• Quality Assurance
• Must always meet the Credit Review compliance benchmark of 95% compliance as prescribed by the Bank's Risk department.
• First Time Execution
• Minimise reworks through the quality of data entry being of a high standard, reducing potential error rate.
• Risk Culture
• Contribute to the improvement of risk culture through successful completion of risk activities such as, but not limited to, Computer Based Training, Data Quality and logging of incidents.
• People
• inspire team members by fostering a learning and development culture, value diversity and inclusiveness and invest in people's wellbeing. Contribute positively to department activities and events.
• Knowledge share
• create meaningful partnerships and knowledge / resource sharing to achieve the best solution and deliver results for our customers and for the Bank.

What will you bring?

To grow and be successful in this role, you will ideally bring the following :

Demonstrated Banking or Lending experience (preferred)

Customer Service skills (Face to Face or Call Centre, mandatory)

Ability to work under pressure with tight deadlines (Desirable)

Demonstrated ability to plan and prioritise, together with a high level of attention to detail

Strong interpersonal skills and a demonstrated ability to effectively resolve conflict.

You're not expected to have 100% of these skills. We value a growth mindset, so if you have most of these things in your toolbox, we'd love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

Job Posting End Date

24 / 12 / 2024, 11.59pm, (Melbourne Australia)