Business Manager - Anz

Lifesight is a fast growing enterprise SaaS company focused on helping brands, publishers, agencies and platforms leverage data to build customer intelligence, experiences and relationships. We have a team of 65 across offices in the US, Singapore, India, Australia and UAE with over 300 customers. With an unprecedented amount of data being generated by customers today, we make it easy for businesses to understand, target and measure their customers by leveraging their customer data with our industry leading identity solution. Our platform collects, unifies, enriches and activates data for marketing and analytics use cases so users can focus on executing their strategy and delivering their products. Our product is being adopted rapidly globally and we need the best people onboard the team to accelerate our growth

About Us :

• Lifesight is a data and analytics company headquartered in Singapore with 60+ employees serving all regions globally. The company was formed to help Adtech companies, Agencies, Publishers, DSPs and Enterprises leverage customer intelligence and Lifesight data products to understand, target and measure connected consumers. Lifesight offers several solutions around;
• Identity Resolution - Our industry leading identity graph enables brands, publishers and enterprises to connect their customers with digital identities in a privacy safe way
• Insights & Measurements - We enable users to gain deeper customer insights and measure digital and OOH touch points to make better audience planning decisions, maximise campaign ROI and deliver better customer experiences.
• Customer Intelligence & Data Enrichment - We enrich client customer data with a variety of attributes to help clients & agencies understand their customers to personalise marketing and make more effective business & marketing decisions.
• Audience Activation - Our audience platform enables users to distribute and monetise 1st Party Data audiences across social, marketing and programmatic platforms.

About the Role :

We are seeking a Client Service Manager / Business Manager with digital advertising and media experience to join the Lifesight team in Sydney reporting to the Country Manager ANZ. Lifesight Client Service Managers are an integral client-facing role, managing client service and providing consultative support and advisory services to Lifesight partners and customers. The primary focus of the Client Service Manager role is to manage the day to day delivery of Lifesight services and delivering great customer experiences to partners and customers to support growth and retention.

• Applicants should possess a mixture of consultative client service skills, process delivery and stakeholder management skills and have a strong desire to engage with customers & partners to inspire loyalty.
• Be comfortable working autonomously and independently accessing support as required from cross-functional team members including product, customer success, engineering and sales.
• Attention to detail and excellent communication skills will allow you to flourish as you become the primary contact for existing client and partner relationships.- An understanding of digital media / advertising technologies and platforms, the ability to interpret data and customer requirements will be second nature to assist with troubleshooting, recommendations tasks and delivering reporting duties.
• Advanced Excel skills and a level of confidence presenting will be valuable, to conduct onboarding workshops, present insights & reporting with key partner accounts.
• Requirements

DESIRED PROFILE

• 3 to 5 years relevant work experience in a client facing account management within ad technology, digital publisher or media agency environments
• Experience with programmatic and / or social media advertising will be essential to succeed in this role
• An interest in data & analytics products and solutions
• Strong organisational / time management skills and the ability to manage multiple accounts and associated tasks simultaneously
• A Bachelors degree in a business, marketing, technology or scientific discipline preferred
• Advanced Excel Skills - highly numerate with a good eye for numbers and detail
• Cultural awareness and an appreciation of diversity
• A can do attitude and desire to solve problems for clients / partners
• Benefits

REMUNERATION

• A competitive package consisting of base salary, bonuses and super
• Flexible work arrangements with in-office, hybrid or remote working options
• Job Information

Industry

• Sales - Marketing

Work Experience

• 4-5 years

City

• Sydney

State / Province

• New South Wales

Country

• Australia

Zip / Postal Code

• 1001