Trades Assistant

Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam?

We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join us!

About the Role

We are currently hiring for a Trades Assistant in our Osbourne Park, Perth Location, This position is responsible for assisting in the installation and maintenance of the Vocus Fibre network.

As part of the connections process, the role will be involved in fibre jointing, copper installations, infrastructure upgrades and fault restorations. Other duties include; optical cable splicing, optical cable hauling, network maintenance, after hours' restoration, pit and pipe installations & building entries.

What you'll do in this role

• As the Trade Assistant your responsibilities will include;
• Optical Cable Splicing and Hauling
• Optical fibre network maintenance
• Pit and pipe installations
• Building entries
• Fault restoration
• Take part in the on-call roster for afterhours fault restoration
• Customer management - including Installation and Maintenance of Customer Enclosures & associated cabling
• Ensure customer connection are completed within required time frames
• Maintain a high level of customer satisfaction
• Liaise with Management on issues
• Proactively identify possible improvements processes
• Involvement in implementation of improved systems and processes
• Comply with continuous improvement initiatives and management systems
• Report any deficiencies in management systems and where appropriate, suggest areas for improvement
• Comply with all risk management initiatives throughout the business and report any risks

About You

What We Offer

Working at Vocus will give you rewarding experiences and the opportunity to do extraordinary work. You will enjoy :

Working at Vocus is never just a job - it's personal. We're crazy about our customers and believe our people are the difference. Our wonderfully diverse team and a vibrant culture define us. We care about the impact we have on our people, our customers, and our communities and are committed to operating as a responsible, ethical business.

We pride ourselves on setting audacious and ambitious goals and believe that we can play our part in changing the Australian telecommunications landscape and make a fundamental difference to people's lives.

With us, you'll have the opportunity to lead and inspire teams, work on projects that are shaping the future of telecommunications and become part of a culture that thrives on creativity, encourages new ideas, and provides a collaborative and inclusive environment.

About Us

As Australia's specialist fibre and network solutions provider, we own and operate 25,000km of secure, high-capacity fibre connecting people, businesses, governments, and communities across Australia to the world. Through our well-known retail brands, we deliver simple and affordable broadband, mobile, voice and energy services with the purpose of Building Critical Connections. Enabling Better Possibilities.

Ready to take the next step?