Client Services Officer

Respect, Excellence, Celebration, Compassion, Acceptance, Professionalism.

Join an organisation that makes a real difference within the community.

About Centrecare

Centrecare is a not-for-profit organisation with over 300 employees and is committed to delivering quality professional counselling, support, accommodation, mediation and training services in over 11 locations across the Perth metropolitan, Goldfields and South West regions.

The Role

We are seeking an experienced receptionist dedicated in providing exceptional customer service who strives to make a difference as the first point of contact for all clients and enquiries and attend to the general administration duties of the branch.

This is a part time (4 days per week) 12-month maximum term contract based at our Perth branch on Hay Street, close to Royal Perth Hospital.

A Few Specifics

Managing multiple calendars for appointment bookings and phone lines as they come in. This is quite a busy and fast paced environment attending to clients in need, so you need to be able to handle multiple queries at once in a compassionate and professional manner. Attend to general enquiries and provide assistance where possible, including referring to other branches or agencies.

About You

Experience in a busy client services environment Confident communication skills with the ability to handle telephone calls in a professional and courteous manner Advanced knowledge of all general Microsoft programs and a willingness to learn our own internal booking and records systems The ability to understand and action a diverse range of client requests in a fast-paced environment Current National Police Certificate Excellent interpersonal skills, with the ability to work collaboratively and communicate effectively with colleague's, clients, and stakeholders Availability to work Monday-Friday between 9am-5pm

Benefits

Salary packaging options up to $15,900 - increases your take home pay Additional 5 days leave per year pro rata Annual leave loading at 17.5% Access to professional development and training Discounted corporate health cover provided for by Bupa and Medibank Private Insurance cover to and from work Employee Assistance Program

How To Apply

Click apply and you will be directed to our online job board to view further details on the vacancy description and complete your application.

Position Closes : 13 July 2025

Shortlisting will commence upon receipt of applications, Centrecare reserves the right to close the position early if needed.

Should you have any queries, please contact Human Resources on (08) 9288 2244

At Centrecare

Children feel Valued, Heard, and Safe : Centrecare is fully committed to the National Principles for Child Safe Organisations, child safe cultures and practices. harm. Centrecare also believes that all children are valuable and worthy of respect. It strongly supports the rights of the child and is committed to ensuring the safety, wellbeing and protection of all children who are in contact with or receive its services.

We are Inclusive : We actively promote a working environment that values diversity and inclusion. We strongly encourage applications from First Nations people, people from culturally diverse backgrounds, people who identify as LGBTQ+ and people with a disability. If you have any support or access requirements, we encourage you to advise us at time of application.

We support the Uluru Statement from the Heart : We are committed to walking alongside First Nations people to support a more inclusive Australia and Closing the Gap.

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