Key Account Manager

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WSG is one of Australia's largest integrated providers of managed services, collections, specialised services, and post-collections services to the SME resource recovery market.

We connect our customers with tailored solutions they can rely on, taking on the challenge of making every day more sustainable.

The business is majority owned by Livingbridge, a UK-based private equity company with an Australian office in Melbourne. The company is experiencing significant organic and inorganic growth, and with our sustainability plans, it's an exciting time to join the team.

About the role This role is within our Managed Services division, Wastflex, based in Brisbane, reporting to the National Field Sales Manager. It involves managing a local account base in Queensland and supporting national account managers with existing national accounts. Responsibilities include developing call plans for local and national accounts, conducting site audits and risk assessments, and traveling across Queensland to meet clients as needed.

Develop client retention strategies and identify growth opportunities within the portfolio.Manage the contract lifecycle, ensuring all contractual and KPI milestones are achieved.Engage in high-level commercial discussions regarding rates and services, maintaining regular client meetings to foster strong relationships.Stay informed on trends and technologies in the commercial waste and recycling sector.Conduct site audits and risk assessments at customer sites.Experience & skills We seek a seasoned sales or account management professional with resilience, organization, and a passion for customer relationships.

Minimum 5 years' experience in a management role.At least 3 years' experience in the waste industry.Tertiary qualification in Business, Sales, Marketing, or a related field.Innovative problem solver with a focus on continuous improvement.Excellent interpersonal skills.Strong time management and organizational skills.Effective business writing and communication skills.Ability to prioritize demands and adapt to challenging deadlines.Why WSG? We are Australia's fastest-growing waste management company, built on entrepreneurship and customer focus. Our culture maintains the intimacy of a small business, the agility of an entrepreneurial environment, and a results-oriented approach. We are experiencing rapid growth and aim to sustain our culture while scaling professionally.

We live our values every day.Remote work flexibility.Wellbeing initiatives, including flu shots and EAP.Career development through training, mentoring, and coaching.Competitive salary package.If you don't meet every requirement, don't rule yourself out. We value inclusion, collaboration, adaptability, courage, and integrity. If these resonate with you, please apply.

Seniority levelAssociateEmployment typeFull-timeJob functionCustomer Service, Business Development, and Quality AssuranceReferrals can double your chances of interviewing at Wastflex.

Set job alerts for "Key Account Manager" roles.Location : Brisbane, Queensland, Australia

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