Client Services Coordinator

Are you looking for a rewarding career in client services? Do you have excellent communication, organisational and problem-solving skills? If so, you might be the perfect fit for our team!

• About Us

InMotion Group is a multidisciplinary clinic that offers therapy services to children and adults in our community. Our clinics are based at Narellan south-west of Sydney and Wollongong and you will be part of our Administration team.

• What you'll be doing
• Managing the intake and assessment process for new and existing clients
• Coordinating the delivery of allied health and support coordination services
• Working with our clients to ensure we are providing services to meet their needs and NDIS plan budgets
• Completion and oversight of service agreements
• Providing ongoing support and follow-up to ensure client satisfaction
• Liaising with internal clinicians, support coordinators, and other InMotion Group team members to coordinate clinical care
• Manage relationships with referral partners and local service providers
• Maintaining accurate and timely records and reports
• Travel to client meetings offsite
• Position Requirements
• Experience in client services, customer service, or case management
• Current Working with Children Check
• Has or willing to obtain a NDIS Worker Check
• A valid driver's license and access to a reliable vehicle
• A compassionate and respectful attitude towards people with diverse needs and backgrounds
• A strong work ethic and a commitment to excellence
• We offer
• Opportunities for professional development and growth
• A structured induction program matched to your skills and experience
• Highly skilled team and manager
• Competitive salary
• Supported learning and development plan
• Fun & supportive team environment and inclusive culture
• Company awards program
• Our Values
• Client Focused - Our clients needs are of the highest priority
• Quality - We set high standards, are accountable and continuously improving.
• Passion - we love what we do and we help people make a difference!
• Integrity - We do what we say, we are transparent and take ownership of what we do.
• Performance - We are results-focused through achieving client and company outcomes.
• Team - We care for our people and invest in their growth and development.
• Salary
• 55,000.00 - $65,000.00 per year
• Benefits
• Travel reimbursement

Supplemental pay types :

• Performance bonus

Licence / Certification :

• Australian driver's licence (preferred)

Work Location : In person