Learning Manager Airports

Operations are the heart of our business. Its here people connect with the spirit of Australia from the confidence of seeing and interacting with our people to the sheer awe that comes from watching our aircraft take off and land.  In this dynamic and constantly evolving sector its your drive to deliver our business goals that will keep our organisation competitive for the future.

As the Learning Manager Customer youll play a key role in shaping learning strategies that drive operational excellence and outstanding customer outcomes across the Qantas Group. Youll collaborate with senior leaders to assess training needs design innovative learning solutions and ensure alignment with Qantas business goals. Leading a team of training professionals youll oversee the development and delivery of customer experience and operational learning programs across multiple AOCs ensuring highquality compliant and effective training.

In this fastpaced role your ability to influence collaborate and deliver results will be crucial. Youll leverage adult learning methodologies to foster a culture of continuous improvement provide strategic L&D input and ensure business needs are seamlessly integrated into training delivery.

Youll have :

• 5 years of experience in learning development or training leadership.
• Tertiary qualifications in Adult Education or a related discipline.
• Proven experience working in an operational environment preferably aviation.
• Strategic business partnering and influencing skills at senior leadership level.
• Strong knowledge of adult learning principles and training methodologies.
• Project management and change management expertise.
• Exceptional facilitation leadership and stakeholder engagement skills.
• Ability to manage competing demands across onshore and offshore operations.
• High proficiency in MS Office and strong digital learning literacy.

Why Qantas

Youll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team which means youll be able to grow both personally and professionally at Qantas. Your development is a priority for us so that you can maintain the high standards our customers have come to expect and can continue to develop over time. Youll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role weve got a great track record of supporting our people to take their career in so many different directions the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel : Enjoy heavily discounted air travel within Australia and across the globe both for you and your family and friends as well as exclusive deals on accommodation and holidays.
• We have flexible leave options : Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• Well give you access to thousands of rewards : Through our partnerships we can offer you discounts across shopping food and wine insurance health and wellbeing leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles eligible portable electronic devices and professional memberships.
• Well support your wellbeing : Whether its learning to better support your own and others mental health our interactive wellbeing app or your very own tailored nutrition plan.
• Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements we encourage you to advise us at time of application.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us youll be part of an organisation that encourages diversity supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander and people of all backgrounds to apply. If you have any support or access requirements we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

If youre ready for a culture that will challenge and excite you submit an application today.

Applications close : Thursday 22 May 2025

Please note : applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.

Remote Work : Employment Type :

Fulltime

Key Skills

Aerospace Engineering,Data Entry,Business Management,Flexcube,Contract

Experience : years

Vacancy : 1