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Sales Operations Administrator

Sales Operations Administrator

Lhh (Global)Melbourne, Australia
8 days ago
Job description
  • Sales
  • Operations
  • Administrator (Sydney / Melbourne)
  • In today's marketplace, organisations are discovering the need to turn their attention inward to find their future talent. At LHH, _we advise our clients on how to succeed in the evolving world of work, helping organisations build their capabilities and individuals build better, brighter futures _through_
  • career transition, career development, leadership development and assessment_. We do this _so _our clients_ _can _realise_ the untapped potential within their own workforce, resulting in increased productivity, morale, and brand affinity._
  • This _Sales _Operations_ Administrator_ _is an integral part of the LHH National Sales Team_ _and is _responsible for a wide range of_ critical_ _business activities and processes that _ensure_ the _team_ run_s_ effectively efficiently and _in line with _LHH's overall _business strategies and objectives._ _This _is an exciting and _varied _role_ which has real_ impact_ on_ the success of the busines_s_. It is a role that achieves results through_ _collaborative partnership _with the _sales team_ while _ensuring _systems_ and processes_ are optimized to support the team continue to deliver outstanding results for customers and maintain _LHH's _market lead_ing position._
  • Central to _this_ role will be_ _ensuring _regular cadence of communication and reporting_ for_ both for internal and external _stakeholders_. You will therefore bring a strong background in_ information management_, _communication _and experience working in a service oriented and customer facing business environment. _To be successful in this role,_ you will enjoy working in a collaborative and positive team environment. You will be _highly organized, _thrive on learning, _have project management experience, and enjoy streamlining work processes_. Your _communication and analytical skills_ will be highly valued as will your_ customer-centric mindset, _initiative,_ and flexibility_._
  • eporting Relationship
  • Quality Manager
  • Direct Reports
  • ajor Responsibilities
  • Key Accountabilities
  • Sales Team Business Partnering
  • Partner with the sales team to support systems and processes at each stage of the sales-cycle.
  • Manage information flow and communication within the sales team including meeting cadence and reporting.
  • Identify and lead continuous improvement opportunities relating to sales operations.
  • Communication
  • and Reporting
  • Schedule regular sales team meetings and other meetings for Sales Director
  • Attend Sales and marketing meetings and ensure agendas and actions are coordinated.
  • Weekly and Monthly reporting on metrics such as Appointments, new Opportunities, sales pipeline, revenue projections, open tasks and leads.
  • Produce other business critical reports such as Annual Partner (client) reviews.
  • Bridging Sales and Operations, facilitate clear communication, resolve queries from the Sales team, and ensure smooth collaboration for effective operational delivery.
  • Monitor and reporting on customer contract status on a regular basis.
  • Audit assistance in locating sales documents and contracts.
  • Supporting
  • Client
  • Pursuit,
  • Onboarding
  • Maintenance
  • Support the compilation of proposal / tender / presentation responses.
  • Prepare new business terms for review and managing internal / external sign-off process and storing contracts.
  • Complete vendor forms & vendor set-up documents
  • Respond to privacy form compilation requests by drawing on pro-forma answers and engaging the global and local privacy team.
  • As a superuser, ensuring Salesforce is used effectively to store critical client information.
  • Support Sales and Marketing functions by supporting client and prospect admin and events including booking venues, recording / reporting on RSVPs and attendance, data-cleansing and lead triage when needed.
  • Compliance
  • Comply with Quality, Health and Safety requirements.
  • Comply with the Group's policies and procedures laid out in various management systems.
  • Competencies we are looking
  • Teamwork
  • Planning and Organising
  • Customer Focus
  • Communication (verbal and written)
  • Results Focused
  • Flexible
  • What do you need to be
  • successful
  • Experience in a similar role in a fast-paced customer-centric business environment
  • Strong Word, Excel and PowerPoint skills
  • Ideally experience working with Salesforce
  • Experience working with Pardot is a nice to have.
  • About LHH
  • The world of work is ever-changing and unpredictable. Organizations are constantly fighting a battle to find and maintain their competitive advantage : their talent. To succeed, they can't just rely on what works today, working tomorrow. They need to be ready for next._
  • LHH exists to help individuals, teams, and organizations find and prepare for what's next. With integrated, end-to-end solutions that include Advisory, Professional Recruitment, Career Transition, and Learning & Ta
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