Location : Maroochydore (Hybrid)
This is a hybrid position based in Maroochydore office. We’re committed to your flexibility and wellbeing, and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our flexible work culture at
We give you a world of potential
Computershare Utility Services assists a wide range of Australian-based utility providers and businesses where retail utilities are not necessarily their core business. We partner to help establish, manage and improve retail utility operations across the entire meter to cash lifecycle. Our solutions and business process management frameworks are flexible, seamlessly integrated and backed by ISO quality certifications. With Computershare’s global scale, over 20 years’ local utility industry expertise and continuous investment in technology and innovation, we help businesses gain a competitive edge.
Computershare Utility Services (formerly Serviceworks Management) was established to support the growth of utility providers across the competitive and non-competitive energy markets, monopolised water market and emerging commercial and industrial market.
A role you will love
The position of Customer Operations Representative forms part of the Revenue Operations Team. This role performs inbound and outbound calls, however, is required to support the entire operations including performing any task within the meter to cash value chain.
Your key accountabilities :
What will you bring to the role?
Extreme professionalism both verbal and written is one of the most important elements for success of this role. Being able to provide first point resolutions all whilst providing an exceptional level of customer service experience.
Some other key experience you’ll have :
Rewards designed for you
Flexible work to help you find the best balance between work and lifestyle.
Health and wellbeing rewards that can be tailored to support you and your family.
Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.
Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit
Customer Representative • Maroochydore, QLD, AU