National Facilities Manager

JLL supports the Whole You, personally and professionally.

Shaping the future of real estate for a better world!

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

• What this opportunity involves

Reporting to the Relationship Director, you would develop and execute operational strategies aligned with the Clients overall goals and objectives, ensuring consistency and compliance across portfolio. Develop and maintain relationship with key stakeholders. Develop sound working relationships with key functional leads and operational facilities staff including client site leads. Build strong working relationships with key stakeholders and site staff.

Facilities Management Operation

Oversee management of facilities and services contracts required under Leidos responsibilities.

Oversee management of planned and routine maintenance requirements and maintenance of asset registers, adherence to compliance management.

Coordinate and manage repairs across various trades (e.g., electrical, plumbing, HVAC), prioritising and allocating resources for urgent repairs.

Identify and maintain a register of critical assets across all facilities.

Develop and implement specialised maintenance and monitoring programs for critical assets.

Manage the compliance walkthroughs schedule and work with the Leidos site leads who will perform the inspections.

Identify and mitigate any non-compliance issues or potential risks.

Defects Liability Period (DLP) support (if needed).

Ensure timely response and resolution of all complaints.

Act as the point of contact for landlord-related maintenance issues and escalate disputes to Leidos property managers.

Workplace Health, Safety and Environment Compliance

Responsible for the management of risk, QMS, EMS and health and safety ensuring properties within the portfolio are fully compliant with all local laws, standards and statutory requirements.

Adherence to Leidos' and JLL's business conduct by ensuring compliance with the companies' guidelines, procedures and strategies.

Sourcing & procurement

Work with the procurement team on facilities and services contracts to ensure compliance with Leidos' and JLL's procurement policies and value for money outcomes.

Oversee the subcontractor management for Leidos ensuring cost saving, efficiencies and value initiatives are achieved.

Business continuity & planning

Co-ordinate and review disaster responses processes and assist with JLL Business Continuity plans.

Ensure disaster recovery and business continuity planning are implemented and maintained across the property portfolio.

Reporting (Operational & Financial)

Assist in the delivery of all operational and financial reporting requirements.

Assistance with the financial management of Property Operating Expenses.

Demonstrated superior stakeholder management skills - able to interact face to face (including via technology platforms) with multiple senior external clients and stakeholders

Excellent communicator - strong verbal and written communication skills and ability to present

Experienced in working in a high security environment and sensitive zones

Self-motivated and confident - able to adapt to rapidly changing situations

Lead the way in organising and achieving positive outcomes

Proactive with a keen eye for detail and the ability to balance multiple priorities

Employee specification

Minimum 5 years' experience in a facilities management with proven track record in managing multi-site facilities operations

Strong business and financial acumen

Tertiary qualification in Building, Engineering, Facility Management or Business Administration would be an advantage

Experience in handling client sensitivities, knowing when to escalate with urgency and how to de-escalate key risks

Knowledge of HS&E requirements

Knowledge of vendor management for specialised services

As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace.

We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Personalized benefits that support personal well-being and growth :

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehens