Registrar, Residential Tenancies Division

About us

VCAT is part of Victoria's justice system and is a tribunal that serves the community by resolving civil disputes and making decisions in human rights and guardianship cases. We hear and decide over 85,000 cases a year across Victoria.

The Residential Tenancies Division hears cases under the Residential Tenancies Act and other relevant legislation, to determine disputes between renters (tenants) and rental providers (landlords), residents and owners of caravan parks or rooming houses, renters and Homes Victoria, and about specialist disability accommodation and supported residential services.

About the role

The Registrar leads the Division and is responsible for staff and resource management as well as monitoring and evaluating the performance of the day to day operations of the Division, in order to deliver high quality, timely, accurate and efficient operational services.

The successful applicant will be responsible for driving and implementing these initiatives and establish sound procedures to deliver effective and efficient services to the community of Victoria.

About you

We are looking for someone who is passionate, adaptable and able to identify opportunities for improvement.

• To ensure your success in the role you will have
• experience in leading change, with a focus on service delivery improvement initiatives
• demonstrated experience in developing and bringing out the best in individuals and teams
• high level strategic and analytical thinking skills
• exceptional attention to detail
• strong stakeholder liaison and negotiation skills
• proven experience in building and maintaining positive and productive professional relationships
• What we can offer you

This is an exciting time to be a part of VCAT. We support our people to do their best work by offering continuous professional development, flexibility to maintain a great work-life balance and opportunities for personal growth and career development

How to apply

Court Services Victoria (CSV) is the employer of staff at all Victorian courts and tribunals, the Judicial College of Victoria, and the Judicial Commission of Victoria. CSV offers a wide range of legal and non-legal career options as well as attractive employee benefits.

CSV is committed to building a diverse workforce, inclusive culture, providing a safe and respectful workplace and has zero tolerance for violence against women. We strongly encourage people of all abilities to apply, particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment.