Duty Manager

Our client is seeking Duty Managers to take on permanent full-time roles based at their venue in Mount Isa, QLD.

As a Duty Manager, you will be responsible for e nsuring that day-to-day   hotel / venue operations run efficiently, from staffing to customer / guest service, including, but not limited to :

• Team management directing and overseeing front and back of house, staff / rosters, ensure the maintaining of inventories of stock / supplies, stocktaking and re-stocking across all sections of the business, security, accommodation, F&B, functions (conference / banquet), gaming, cellaring, etc.
• Organising and allocating shifts appropriately for employees ensuring a positive work environment is maintained.
• Promoting the hotel / restaurant name and brand in the local community through word-of-mouth and restaurant events.
• Maintaining operational costs and expenses & liaising with the owners, head-chef and other stakeholders.
• Regularly reviewing product quality and standards.
• Assist in training staff and ensure that company policies, procedures and values are met by all employees.
• Ensuring compliance with sanitation and safety regulations.
• Ensuring health and safety standards are being adhered to across all sections of the venue and enforcing / educating staff where required. Ensuring compliant work practices whether it be under OH&S, Liquor Licensing, etc.
• Reporting and Documentation maintaining accurate records of operations, incidents, and performance metrics.
• Appraising employee performance and providing constructive feedback where necessary to improve workplace productivity.
• Engaging with customers regarding concerns, complaints and other queries in a professional manner.
• Resolve conflicts (whether involving customers, guests and / or staff).

To be successful in this role, you will need :

Please  APPLY  if you have an interest and believe that you have the relevant qualifications and experience to take on this position. Salary range from $70k -$80K +Super depending on experience.

Please apply through site or Email [email protected] to forward your CV or any enquiries you have about the role.