Talent.com
This job offer is not available in your country.
Customer Credit And Risk Specialist

Customer Credit And Risk Specialist

Synergy AuPerth, Australia
2 days ago
Job description

The time to join Synergy has never been more exciting because you'll be helping us to deliver on our commitment towards becoming a net zero carbon emission business by 2050.

We are investing $3 billion in large-scale renewables development and creating unlimited opportunities for our people to contribute to the growth of innovative solutions in our operations as we invest. This is your chance to help us transform the energy industry and build a more sustainable future for Western Australia.

Synergy is proud to be Western Australia's largest electricity generator and energy retailer. We deliver secure electricity to homes and businesses throughout the Southwest Interconnected System (SWIS) from Coral Bay in the north, to Kalgoorlie in the east, and to Esperance in the south

Click here to discover more about how Western Australia's energy landscape is evolving to become more sustainable.

  • Role Summary

The Customer Credit & Risk Specialist is a newly created opportunity in our Vulnerable Customer team based at our Perth CBD office.

The Customer Credit & Risk Specialist delivers insights on the success and effectiveness of credit and collections pathways and processes.

  • Key responsibilities of the role include
  • Accountable for ongoing operational process improvements related to all Customer Credit & Risk processes and service delivery (Life Support, Credit, Collections). Responsible for delivery of operational insights on all relevant processes.
  • Consolidation of trend reporting and insights from the Credit & Risk Officers on process opportunities and responsible for coordinating a resolution or improvement
  • Working with the analytics team to build reporting frameworks for current Customer Credit & Risk processes.
  • Report on the stability and effectiveness of all Customer Credit & Risk services and pathways.
  • Proactive engagement with relevant stakeholders across Probe, Vulnerable Customer, Residential and Customer Operations and Finance Business Unit related to continuous improvement.
  • What you'll bring
  • Tertiary qualifications in relevant discipline such as business, commerce, or risk management.
  • Experience reporting on program success and progress
  • Experience in collections, compliance, regulatory, risk management or process improvement background with responsibilities to drive improvements and measure process and program success in an operational setting.
  • Experience in developing and implementing continuous improvement opportunities.
  • Excellent communication and time management skills
  • What we offer
  • Working for an employer of choice also means you will enjoy :

  • Flexible work arrangements
  • Professional Development Opportunities
  • Purchased Annual Leave
  • Best practice parental leave
  • Click here for a full list of our benefits

  • Every Voice Matters
  • Our employees have a choice to work for Synergy and it's a choice we respect and value. In addition to our focus on creating a greener future, Synergy is committed to its 'people first' culture and providing an exceptional place to work where our people experience a sense of belonging and have opportunities to learn and grow.

    Create a job alert for this search

    Risk Credit Risk • Perth, Australia

    Related jobs
    • Promoted
    • New!
    Quality and Risk Manager

    Quality and Risk Manager

    Ramsay Health Care LimitedPerth, WA, Australia
    Position Profile – Permanent Full-Time Position.The Joondalup Health Campus (JHC) is currently seeking to appoint a suitably experienced and motivated person to the position of Manager Safety, Qual...Show moreLast updated: 22 hours ago
    • Promoted
    Safety and Risk Specialist

    Safety and Risk Specialist

    Marsh & McLennan CompaniesPerth, Western Australia, Australia
    We are seeking a talented individual to join our.In this pivotal role, you will partner with regional local governments in the Avon, Peel, and Central Wheatbelt regions and surrounding areas, provi...Show moreLast updated: 15 days ago
    • Promoted
    Safety and Risk Specialist

    Safety and Risk Specialist

    International Catalyst Services, LLCPerth, WA, Australia
    We are seeking a talented individual to join our.In this pivotal role, you will partner with regional local governments in the Avon, Peel, and Central Wheatbelt regions and surrounding areas, provi...Show moreLast updated: 4 days ago
    • Promoted
    Risk Executive, Credit Hindsight (Career Comeback Program)

    Risk Executive, Credit Hindsight (Career Comeback Program)

    Commonwealth BankPerth, WA, Australia
    You are ready to re-enter the workforce in September 2025 after a career break, either on a part-time or full-time basis. Join our 12-week Career Comeback program and gain access to a tailored induc...Show moreLast updated: 4 days ago
    Risk and Performance Consultant

    Risk and Performance Consultant

    AndersElite Professional RecruitmentPerth, Western Australia, Australia
    The Risk and Performance Consultant is responsible for managing the Department's risk management and performance frameworks. As the Risk and Performance Consultant you provide consultancy and ad...Show moreLast updated: 30+ days ago
    • Promoted
    Risk And Compliance Officer

    Risk And Compliance Officer

    Peoplestart HrPerth, Australia
    Impactful Work : Make a tangible difference in the lives of children in WA.Collaborative Environment : Join a passionate and dedicated team. Key Role : Ensure policy, Risk & Governance & Compliance acr...Show moreLast updated: 9 days ago
    • Promoted
    Specialist Risk Verification

    Specialist Risk Verification

    South32Perth, Australia
    Location • • : Perth, WA, AU, 6000.Company • • : South32 Group Operations Pty.At South32, we're meeting the challenge of enabling a sustainable future by focusing on responsibly producing commodities crit...Show moreLast updated: 2 days ago
    • Promoted
    Quality And Risk Manager

    Quality And Risk Manager

    Ramsay Health CarePerth, Australia
    Permanent Full-Time Position • •.The Joondalup Health Campus (JHC) is currently seeking to appoint a suitably experienced and motivated person to the position of Manager Safety, Quality and Clinical ...Show moreLast updated: 3 days ago
    Operational Risk Specialist

    Operational Risk Specialist

    CapricornPerth, Western Australia, Australia
    Capricorn is one of Australia and New Zealand's largest and most dynamic Member-owned organisations.Since 1974, we've been dedicated in supporting our Members with solutions that truly matter.Our ...Show moreLast updated: 1 day ago
    • Promoted
    Safety And Risk Specialist

    Safety And Risk Specialist

    Marsh MclennanPerth, Australia
    Join to apply for the Safety and Risk Specialist role at Marsh McLennan Continue with Google Continue with Google.Be among the first 25 applicants. Join to apply for the Safety and Risk Specialist r...Show moreLast updated: 1 day ago
    • Promoted
    Oceania Head Of Credit & Risk

    Oceania Head Of Credit & Risk

    ClearcompanyPerth, Australia
    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.Our worldw...Show moreLast updated: 5 days ago
    Risk Executive, Credit Hindsight (Career Comeback Program)

    Risk Executive, Credit Hindsight (Career Comeback Program)

    Commonwealth Bank of AustraliaPerth, WA, AU
    You are ready to re-enter the workforce in September 2025 after a career break, either on a part-time or full-time basis. Join our 12-week Career Comeback program and gain access to a tailored induc...Show moreLast updated: 11 days ago
    Assurance and Risk Coordinator

    Assurance and Risk Coordinator

    AirswiftPerth, Western Australia, Australia
    Airswift is an international workforce solutions provider within the energy, process, and infrastructure industries.Airswift serves as a strategic partner to our clients, offering a turnkey workfor...Show moreLast updated: 30+ days ago
    • Promoted
    Governance, Risk And Compliance

    Governance, Risk And Compliance

    Pwc AustraliaPerth, Australia
    Join to apply for the Governance, Risk and Compliance role at PwC Australia Join to apply for the Governance, Risk and Compliance role at PwC Australia Location : This role could be based out of any...Show moreLast updated: 9 days ago
    • Promoted
    Safety And Risk Specialist

    Safety And Risk Specialist

    International Catalyst Services, LlcPerth, Australia
    We are seeking a talented individual to join our LGIS team at Marsh Australia.In this pivotal role, you will partner with regional local governments in the Avon, Peel, and Central Wheatbelt regions...Show moreLast updated: 14 days ago
    • Promoted
    Risk Specialist - Regional

    Risk Specialist - Regional

    MarshPerth, Australia
    We are currently seeking a talented individual to join our Public Sector team at Marsh.This role will be based in the Great Southern Region with Perth being your head office.The primary objective o...Show moreLast updated: 6 days ago
    • Promoted
    Safety And Risk Specialist

    Safety And Risk Specialist

    Marsh & Mclennan CompaniesPerth, Australia
    Description : We are seeking a talented individual to join our LGIS team at Marsh Australia.In this pivotal role, you will partner with regional local governments in the Avon, Peel, and Central Wheat...Show moreLast updated: 14 days ago
    Safety and Risk Specialist

    Safety and Risk Specialist

    Marsh McLennanPerth, Australia
    We are seeking a talented individual to join our.In this pivotal role you will partner with regional local governments in the Avon Peel and Central Wheatbelt regions and surrounding areas providing...Show moreLast updated: 16 days ago