Incident Commander, Sirt

Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we're committed to our work, customers, having fun and most importantly to each other's success. Learn more about Splunk careers and how you can become a part of our journey!

• Role

In this role, you will be part of an established team of seasoned, high performing incident commanders who are responsible for handling high severity incidents from triage through to post incident reviews. This is a senior role at Splunk requiring an individual who can take charge in high stress situations and give direction to both customer personnel and to the Splunk internal teams to drive resolution of incidents working in a partnership. We are looking for an operation professional with a good appreciation for the cloud / SaaS environment with a great customer centric approach in incident resolution and the ability to communicate clearly and effectively across all audience.