Full-Time Sales Assistant - Highpoint

Known best as the

• Undisputed King of Trainers',_
• JD Sports is one of the biggest and best global Sports Fashion brands across footwear and apparel.

Founded in 1981 in Greater Manchester, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores worldwide, we offer unparalleled service and style to all our consumers, striving to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.

In 2017, JD Sports first established itself within the Australian market and has since expanded to 60+ stores in NSW, VIC, QLD, WA, SA & TAS with many more to come!

• THE ROLE

Working at JD Sports is a state of mind, an attitude and way of challenging the norm. We do not conform; we create our own path and are elite within our field. Afterall, there is a reason why we are recognised internationally as the 'Undisputed King of Trainers.'

As a Sales Assistant, you are responsible for providing exceptional customer service to provide a unique and memorable JD experience.

As a Sales Assistant you are responsible for, but not limited to :

• Act as a brand ambassador, encompassing all things JD from product knowledge to tailored customer service
• Assist customers with all queries and process sales
• Work in collaboration with the wider Management and store team to achieve KPI's and targets
• Support wider team with ad hoc tasks, including VM set up, store cleanliness and presentation etc.
• Escalate any customer complaints to management
• Consistently complete any mandatory training relevant to product, policy & procedure etc
• WHAT WE'RE LOOKING FOR
• Customer service experience within retail, hospitality or like industry
• Passionate about sports fashion
• Maintains a positive can-do attitude
• Thrives in a fast paced, ever-changing environment
• Openly shares knowledge with the wider team to achieve common goals
• An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills
• Strong interpersonal and communication skills who thrives in social situations through engagement with customers
• Flexibility to work various shifts, including weekends and holidays, based on store needs
• WHAT'S IN IT FOR YOU?
• Work with some of the best product and biggest sports fashion brands in the market
• Training and development to evolve and shape your career
• Opportunity to progress across all areas of the business including Retail, Support Office, and our Distribution Centre
• Treat yourself with our attractive staff discount! This can also be used for friends and family
• Access to our Employee Assistance Program & Mental Health champions
• One month paid parental leave for full-time employees

We are passionate about connecting with skilled and dynamic individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career.

JD values diversity and inclusion and champions a culture where everyone feels, valued, included, and celebrated.

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