About Us
The Queensland Fire Department (QFD) provides fire prevention, preparedness and response services to the built and landscape environments, as well as scientific and specialist capabilities to Queensland communities. The QFD delivers a multi-hazard emergency response, including road crash rescue, bushfire, hazardous material, technical and vertical rescue, severe weather incidents, remote and swiftwater rescue, and supports community safety outcomes. The department encompasses Queensland Fire and Rescue (QFR), Rural Fire Service Queensland (RFSQ), and a broader team that pre‑empts, prevents, mitigates and manages the consequences of fires and other emergencies for Queensland communities and supports our large volunteer membership across the state. QFD is committed to reframing its relationship with Aboriginal and Torres Strait Islander peoples, communities, and organisations through the QFD Reframing the Relationship Plan, contributing to Closing the Gap outcomes and building cultural capability.
Role Overview
The Blue Card team within the QLD Fire Department delivers assurance and peace of mind that the organisation's obligations under relevant legislation, including the Working with Children (Risk Management and Screening) Act 2000, and other Queensland Government or Commonwealth policies for child safety are being met and can be demonstrated – and reported on – at any time. Reporting to the Principal Advisor, you will be a key member of the team providing high‑level reporting and business support, including management of the Blue Card Register database. You will perform regular quality assurance checks and governance of the register to ensure maintenance, data integrity, security roles and enhancements comply with audit requirements and work closely with Blue Card Services (the regulator) to ensure accuracy of departmental workforce data and act as the point of contact for issues and advice to ensure QFD compliance with the Act in consideration of departmental strategic goals and business objectives.
Key Requirements
- Highly desirable: Knowledge and experience in database management.
- Experience developing SQL queries.
- Skills and experience in Microsoft Excel, SharePoint, and/or Microsoft Power Platform, including Dynamics 365 CRM.
Your Accountabilities
- Oversee the daily administration and maintenance of the department's Blue Card Register and perform quality assurance checks to ensure high‑level data quality and compliance with audit requirements.
- Contribute to analysis and monitoring of changes or role assessments made by internal or external agencies that may impact data integrity, privacy and other issues to ensure ongoing compliance with legislative requirements.
- Prepare statewide and ad‑hoc reports, ensuring consistency and effective resource utilisation and conduct regular reviews to support sound business planning and decision‑making.
- Assist in the development, implementation and review of policy and procedures to support the end‑to‑end management of the department's blue card legislative requirements and objectives.
- Manage and analyse data across systems, identify errors or anomalies and develop, recommend and implement strategies to ensure accuracy and information is reliable and consistent for reporting.
- Liaise and maintain effective working relationships with internal and external stakeholders through information sharing and participation in state and regional forums, and delivery of quality services.
- Manage and administer information systems including identifying issues, recommending improvements, and maintaining user data to ensure data integrity and quality of information is delivered in a timely and efficient manner.
- Contribute to an environment in which high quality services and continuous improvement processes are delivered to all levels of management and staff.
How to Apply
Please refer to the QFD Public Service Application Guide for information on how to apply for this role and contact us to discuss any reasonable adjustments if required. Prepare a Statement of Suitability and resume addressing your skills and experience in alignment with the key capabilities of the role. Apply via our QFD Careers site.
Occupational group: Administration
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